Job Type: Full Time

Location:

Headquarters: Anguilla

URL: http://sparixglobal.com

Job Title – MSD 365 Customer Relationship Management (CRM) Lead
Experience Required – 10+ Years
Timezone – EST (Approx 6:30 PM IST to start, 8 hours a day)
Work Mode: Remote

Description of Duties

• Study and understand the PTC’s current, plus desired, Microsoft CE application, configurations, and technologies.
• Coordinate changes and designs to the CBOS and UBOS, plus the PTC’s other technologies, ensuring they meet PTC’s needs and follow standards and policies.
• Architect and build a roadmap for delivery.
• Assign work and manage and mentor a team of CRM and full stack developers.
• Ensure successful delivery for the CRM, portal, and web app as part of the UBOS project.
• Advise PTC leadership on current trends in Microsoft CE applications and functionalities.
• Act as a subject matter expert and represent the PTC in meetings and reports with stakeholders.
• Raise concerns and potential issues to PTC leadership with sufficient detail for decision-making.
• Architect, and Develop Microsoft CE customizations and configurations to meet PTC’s functionality needs.
• Support integrations with middleware, ERP systems, payment gateways, phone systems, etc., which are part of the UBOS ecosystem.
• Act as an expert for Data Migration to Microsoft CRM.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the PTC. This documentation shall follow the format and / or templates as instructed by the PTC.
• Develop and maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.
• Lead and participate in project team activities for system work efforts related to enterprise systems.
• Work independently to accomplish the tasks and duties assigned.
• Adhere to and follow all PTC standards, policies, and procedures.
• Utilize various software and/or technology tools to perform job duties.
• Perform tasks and other duties as related to this position and role and assigned by the PTC.

Minimum Experience

• 10 years of Microsoft CE application software systems implementation experience.
• 10 years of experience developing CRM applications using .Net, JavaScript, Python, React, SSIS, Reporting Services.
• 5 years as a Microsoft certified FastTrack solution architect for business applications.
• 2 years of experience leveraging Azure AI services and Machine Learning for developing Microsoft D365 CE business applications.
• Delivered 2 projects as a certified FastTrack project for Business Applications.
• Delivered 1 successful implementations leveraging AI technologies to enhance customer service operations, including Development and implementation of AI-driven chatbots and virtual assistants, Leveraging Copilot and Azure AI for Microsoft Dynamics CRM solution deployment.
• Hands-on experience with Dynamics Contact Center solution deployment, including ability to manage and optimize communication processes, improving efficiency and customer satisfaction.
• Conducted training sessions on AI tools and Dynamics Contact Center features, ensuring team members are proficient and up-to-date with the latest technologies.
• Proven implementation experience in Data Migration to Microsoft CRM from other non-COTs account management systems.
• Proven implementation experience in developing integrations with ERP systems and data repositories.
• Implemented high-volume contact center applications, including CRM, Portal, and Mobile Apps for customer service, Natural Language Interactive Voice Response (IVR), ChatBOT functions enabled.
• Strong understanding of Human Centered Design Approach for product development
• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint.
• Proficient in the Microsoft ADO Testing Module.
• Equivalent combination of education and/or experience may be accepted.

Required Skillset

• The ideal candidate will be a certified Microsoft Power Platform or Customer Engagement Fast Track Solution Architect.
• Must have at least 10 years of expertise in Microsoft CE application development as a lead developer and/or architect.
• Strong proven technical experience in developing and deploying multiple cutting-edge technology solutions using D365 CE and Power Platform and leveraging AI and Machine Learning to build business applications to streamline customer experience.
• Integration experience in an event driven de-coupled architecture, with SAP ERP for pricing, billing, and financial integrations, with payment gateways for real-time payment processing, including digital wallets and peer-to-peer payment methods, with social media, Natural Language IVR, ChatBOT, and contact center systems in an omnichannel environment.

Desired Skillset

• Additional beneficial skills include:
  • Enterprise Business Solutions, specifically SAP projects.
  • ITIL / ITSM practices and methodologies.

Certifications / Education

• Bachelor’s degree in business management or information systems. Equivalent combination of education and/or experience may be accepted.
• Microsoft MVP for the award category of Business Applications and the technology area of Customer Experience, and/or Power Apps, and/or Copilot Studio.
• 5+ years as a Microsoft-certified solution architect for business applications.
• Azure AI Fundamentals certification or similar AI or Machine Learning certifications.
• Microsoft Dynamics-related certifications.
• Equivalent combination of education and/or experience may be accepted.

While sharing the profile of your resource, share the updated LinkedIn ID’s of candidates aligned with the CV and the skill matrix table mentioned below, too

Technology / Skill Area

Candidate Experience (Years)

Self Rating (Out of 10)

1

Overall Years of Experience

2

Relevant Experience

3

Microsoft Dynamics 365 CE / Microsoft CE

/10

4

D365 CE Application Development / Architecture

/10

5

Microsoft Power Platform

/10

6

FastTrack Solution Architect Business Applications

/10

7

.NET Development

/10

8

JavaScript

/10

9

Python

/10

10

React

/10

11

SSIS

/10

12

SSRS / Reporting Services

/10

13

Azure AI Services / Machine Learning

/10

14

Copilot / AI-driven Chatbots / Virtual Assistants

/10

15

Dynamics 365 Contact Centre

/10

16

Data Migration to Microsoft CRM

/10

17

ERP Integration / SAP ERP

/10

To apply: https://weworkremotely.com/remote-jobs/sparix-global-msd-365-customer-relationship-management-crm-lead-1

The post MSD 365 Customer Relationship Management (CRM) Lead appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Argentina

URL: http://evopoint.io

¡Buscamos talento Microsoft Dynamics 365 para unirse a EvoPoint!

Estamos ampliando nuestro equipo de Enterprise Platforms y queremos sumar profesionales con experiencia en:

 Dynamics 365 Customer Engagement CE / CRM

 Dynamics 365 Finance & Operations (F&O)

Buscamos perfiles que combinen conocimiento de Dynamics 365 + entendimiento de procesos de negocio, capaces de participar en proyectos de consultoría e implementación desde el levantamiento de requerimientos hasta la configuración, integración, pruebas, despliegue y mejora continua de las soluciones.

Para CRM / Customer Engagement, nos interesa experiencia en áreas como:

• Dynamics 365 Sales y Customer Service
• Power Platform, Power Apps, Power Automate y Dataverse
• Procesos de ventas, servicio y customer journey
• Configuración, automatizaciones, datos e integraciones

Para Finance & Operations, buscamos experiencia en:

• Dynamics 365 Finance y Supply Chain Management
• Procesos financieros, operativos y de cadena de suministro
• Procure-to-pay, order-to-cash, record-to-report e inventarios
• Reporting, datos maestros, migraciones e integraciones

Más que ejecutar configuraciones, buscamos personas con capacidad para entender el problema, proponer soluciones, trabajar con clientes y llevarlas a implementación.

To apply: https://weworkremotely.com/remote-jobs/evopoint-solutions-dynamics-365-ce-crm-f-o

The post Dynamics 365 CE/CRM & F&O appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Egypt

URL: http://prospexcrm.xyz

ProspexCRM is seeking an experienced and dynamic Recruiter to join our team. This role focuses on hiring top talent for Engineering, IT, Operations, and other specialized positions. The ideal candidate will have a proven track record of identifying, attracting, and placing high-caliber professionals in technical and operational roles.

Key Responsibilities

Manage end-to-end recruitment processes for Engineering, IT, Operations, and other specialized roles, including job posting, sourcing, interviewing, and onboarding.

Develop and maintain a robust pipeline of qualified candidates using various sourcing methods, including social media, job boards, and networking events.

Collaborate with hiring managers to understand position requirements, team dynamics, and organizational needs.

Conduct thorough screening and evaluation of candidates to assess technical and cultural fit.

Utilize data-driven recruitment strategies to track metrics and improve hiring efficiency.

Build strong relationships with candidates, ensuring a positive candidate experience throughout the hiring process.

Stay updated on industry trends and best practices to effectively attract top talent in competitive markets.

Partner with internal teams to create and implement strategies to promote employer branding and improve recruitment processes.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Minimum of 3-5 years of recruitment experience, with a focus on Engineering, IT, Operations, or similar fields.

Strong understanding of technical roles and industry-specific hiring practices.

Proficiency with Applicant Tracking Systems (ATS) and recruitment tools.

Excellent communication, interpersonal, and organizational skills.

Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

Demonstrated ability to build and maintain strong relationships with candidates and internal stakeholders.

To apply: https://weworkremotely.com/remote-jobs/prospex-crm-technical-recruiter

The post Technical Recruiter appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Hungary – Budapest

URL: http://veeva.com

To apply: https://weworkremotely.com/remote-jobs/veeva-systems-it-lead-consultant-service-delivery-lead-cloud-crm-remote

The post IT Lead Consultant / Service Delivery Lead – Cloud CRM (Remote) appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Tualatin, OR

URL: https://www.netvendor.com/

About the Job
We’re looking for a manager to own the performance of our Document Processing team and lead the Processing Supervisors who run it day to day. This is a leader-of-leaders role: you’ll set operating standards and KPIs, develop your Supervisors into stronger people managers, and drive the efficiency, quality, and retention gains that let the function scale with the business. If you think in systems, lead through others, and measure what matters, this role is for you.

This role requires on-site work at our Tualatin, Oregon office during initial training, after which the position is eligible for remote work. The ideal candidate will have experience managing a remote team distributed across multiple time zones.

Responsibilities

Leadership & Team Development

• Lead and develop a team of Processing Supervisors, setting clear expectations and cascading department goals to their frontline teams
• Coach Supervisors through regular one-on-ones, performance reviews, and development plans that build their leadership capability
• Own staffing strategy, capacity planning, and workload balancing across shifts and queues, holding Supervisors accountable for day-to-day execution
• Drive engagement and retention through succession planning, career pathing, and recognition reducing turnover in a high-volume processing environment
• Set the culture for the department collaborative, accountable, and customer-focused. Partner with HR on employee relations and performance management escalations

Operational Strategy & Efficiency

• Set and continually monitor service level targets and operating standards for the department, and hold Supervisors accountable to them
• Own the efficiency roadmap for the function redesign workflows, eliminate rework, and evaluate automation and tooling opportunities to increase throughput per employee without sacrificing accuracy

Performance, Metrics & Reporting

• Define the KPI framework for the department throughput, accuracy, turnaround time, cost per document and the reporting cadence behind it
• Analyze trends across queues, response times, and productivity to forecast volume and reallocate capacity ahead of demand

Process & Compliance

• Own the department’s SOP library and control environment, ensuring adherence to company policy and client compliance standards
• Keep documentation and process controls audit-ready for internal and client reviews
• Sponsor implementation of new tools, systems, and procedures from business case through Supervisor and team adoption
• Partner cross-functionally with Product, Support, and Client Success to fix upstream causes of processing volume and exceptions
• Additional responsibilities as assigned

Qualifications

What You Bring

• Proven ability to lead through others experience managing supervisors or team leads, not only individual contributors
• Analytical and data-driven comfortable building KPI frameworks, reading operational data, and making staffing and process decisions from it
• A track record of measurably improving efficiency, quality, or retention in a high-volume operation
• Change management skills able to roll out new tools and processes and win adoption at both the Supervisor and frontline level
• Insurance, compliance, or credentialing domain knowledge is a plus
• Strong written and verbal communication, including presenting performance and recommendations to senior leadership

Requirements

• Bachelor’s degree or equivalent professional experience
• 5+ years in document processing, operations, or a shared-services environment, including 2+ years managing people leaders

NetVendor Benefits Package

• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA
• Long- and short-term disability insurance
• Company-paid standard life insurance
• Generous paid time off policy
• Paid holidays: 7 per year + 1 floating holiday
• Maternity Leave
• 401(k) with company match
• Employee Assistance Program

To apply: https://weworkremotely.com/remote-jobs/netvendor-document-processor-manager

The post Document Processor Manager appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Brazil

URL: http://lawnstarter.com

About LawnStarter

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, with over $150M in annual bookings. We’re expanding beyond lawn care to become the one-stop shop for all outdoor home services – pest control, pool cleaning, window cleaning, and more.

About Engineering at LawnStarter

Our engineering team builds the platform that connects hundreds of thousands of homeowners with over 70,000 active service pros. We operate three brands (LawnStarter, Lawn Love, HomeGnome) on shared infrastructure, and we’re profitable and growing. Engineering here is fast – we ship constantly, we own our systems end-to-end, and we don’t tolerate “not my problem.” We have strong processes and existing engineering managers, so you’re not building from scratch. You’re raising the bar.

The Role

We’re growing, and that means adding engineering leadership capacity to support new initiatives. You’ll lead cross-functional delivery teams of 4-5 engineers, reporting to our Head of Engineering. Your job is to make sure your team ships reliably, grows professionally, and doesn’t become a bottleneck as LawnStarter scales into new service verticals.

This is a people-first role. If your identity as an EM is primarily technical – if you’d rather review architecture than develop an underperformer – this isn’t the right fit. If you’re the manager who knows what every person on your team needs to grow, who handles conflict directly, and who can articulate team performance in metrics, keep reading.

What makes this role different:

– You’ll own both delivery AND people outcomes – neither can be delegated

– Distributed team across time zones, so async leadership and written communication matter as much as meetings

– We move fast and actually ship – you’ll feel the difference between a team that’s humming and one that’s stuck

– AI-forward is not a buzzword here – we expect you to lead your team on how to use it, not just follow along

What You’ll Own

– People development: Concrete growth plans for every IC on your team – not just the struggling ones. You know where each person is going and what it takes to get there.

– Delivery: Your team ships on cadence with predictable quality. You surface risk early, manage scope, and don’t miss commitments without warning.

– Team health: Conflict gets addressed directly. Underperformers are managed with a clear process. Top performers are protected and developed.

– Cross-functional partnership: You’re the interface between your team and Product, Design, and other engineering teams. Decisions get made, not stalled.

– Technical direction: Close enough to the work to weigh in on system design and catch architectural risks. Not so close that you’re in the weeds instead of removing blockers.

– AI adoption: You’re actively introducing AI tools and workflows into how your team operates – code review, documentation, sprint planning, debugging. You set the pace, not follow it.

Problems to Solve

Building people leadership depth as the team scales

LawnStarter is expanding into new service verticals quickly. That means new headcount, new complexity, and more pressure on EMs to develop the next generation of senior engineers and tech leads – not just ship features. We need an EM who’s done this before, not one who’s figuring it out.

Managing distributed teams without losing culture or accountability

Our engineering team spans multiple time zones and countries. Async communication, remote 1:1s, and distributed sprint ceremonies are the norm – not a workaround. An EM who needs daily in-person proximity to lead effectively won’t thrive here.

Turning delivery consistency into a competitive advantage

We have product-market fit and real momentum. The constraint now is shipping reliably enough to compound on that momentum. Your team’s velocity and predictability directly affects LawnStarter’s ability to launch new services and capture market share.

Orchestrating cross-functional delivery from roadmap to release

An EM here is the connective tissue between Product, Design, and specialist functions – quality engineering, architecture, and security – from estimation through delivery. The hard part isn’t running any one of those conversations well; it’s running all of them in parallel without becoming the bottleneck they route through. We need an EM who can hold business value and technical soundness in view at once and make the tradeoff calls – not one who stalls when Product wants speed, Security wants rigor, and Architecture wants the durable answer.

Turning AI adoption into throughput without sacrificing craftsmanship

We’re not experimenting with AI on the margins. Claude Code, spec-driven development, and AI-assisted review are becoming default workflows here – and we track adoption seriously. We need an EM who can turn “the team uses AI” into measurable throughput without letting quality slip, with real opinions about where AI helps and where it quietly creates debt.

What Success Looks Like (Year 1)

– Every engineer on your team has a documented growth plan within 60 days – and you can speak to it from memory

– Your team ships its committed scope on cadence within 90 days

– Zero surprise departures – you know your retention risks and are actively working them

– Underperformance is addressed directly and documented, not deferred

– The Head of Engineering trusts your team’s commitments because you’ve proven they’re reliable

– Your team is visibly more AI-enabled than when you joined – new tools adopted, old manual tasks automated, engineers unblocked faster

Requirements

Who You Are

Deeply AI-integrated, not just AI-aware. You’ve gone well past “I use ChatGPT to write emails.” Your engineers expect you to bring new AI workflows to the team – you’ve used Claude to accelerate code review, built prompts that help engineers write sharper tickets, or led your team’s adoption of Copilot in the development workflow. When you see a task eating team time, your first instinct is to figure out if AI can handle it. You’re actively experimenting, sharing what works, and setting the pace on AI adoption for your team – not following someone else’s lead. This is unlikely to be a good fit if your AI usage stops at occasional prompting, if you’re still evaluating whether the tools are worth the learning curve, or if you’d describe yourself as “AI-curious” rather than AI-native.

A people developer, not just a delivery manager. You can give concrete examples of career growth plans you’ve built, hard conversations you’ve had, and underperformers you’ve managed through a structured process. You spend your 1:1 time on people, not status updates. This is unlikely to be a good fit if your management examples are mostly about process improvements or shipping milestones – or if you tend to blame team outcomes on the engineers rather than the environment you built.

Remote-native. You’ve led full-remote teams before – not just as a workaround during COVID, but as a default. You know how to build trust without shared physical space, how to run async decision-making, and how to keep distributed engineers from feeling isolated. This is unlikely to be a good fit if you haven’t managed a fully remote team in a leadership position, or if you feel like remote work is harder than in-person management.

Direct in conflict. When there’s tension on the team – between engineers, between engineering and product, between a team member’s performance and what’s expected – you address it directly and quickly. You don’t let it simmer. This is unlikely to be a good fit if you’ve left roles or situations because of unresolved conflict, or if your conflict resolution examples are mostly about “creating space for dialogue” without resolution.

Data-driven about people and delivery. You can articulate your team’s performance in metrics – not just vibes. You track velocity, retention risk, and IC growth, and you use that data to make decisions. This is unlikely to be a good fit if your answers to performance questions are mostly common-sense observations without examples tied to specific numbers or outcomes.

Technically credible. You stay close enough to the code to earn your engineers’ respect – code reviews, architectural input, helping debug under pressure. You don’t need to be the best engineer in the room, but your team needs to believe you understand what they’re doing. This is unlikely to be a good fit if you’ve fully transitioned to pure management and haven’t touched technical work in years.

A delegator, not a bottleneck. Your job is to build a team that makes good decisions without you – not to be the person all decisions flow through. You coach engineers toward answers rather than providing them. When you go hands-on, it’s deliberate and time-bounded, not a default. This is unlikely to be a good fit if your instinct when a team struggles is to take over, if you find yourself becoming the access point for all requests, or if your team’s output goes down when you’re unavailable.

This Role Is NOT

– A pure technical architect role. The team has senior engineers. Your job is to make sure they’re effective and growing, not to be the smartest person in every technical conversation.

– A process manager. We have processes. Your job isn’t to document them better – it’s to lead the people running them and improve outcomes.

– A stepping stone. We’re looking for someone committed to people leadership as their primary craft – not someone who’s considering moving back to IC or is ambivalent about managing people vs. building systems.

– A reactive firefighter. We want someone who surfaces risk early and manages it proactively – not someone who thrives in chaos and sees every crisis as a badge of honor.

– An AI skeptic in a leadership seat. We expect our engineering leaders to actively drive AI adoption on their teams, not wait to be convinced.

Benefits

– Rate: $120,000-$140,000 USD annually (contractor), depending on experience

– Location: Fully remote – this role is built for remote-first leaders

– Flexibility: Structured work hours with reasonable flexibility for life

LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.

To apply: https://weworkremotely.com/remote-jobs/lawnstarter-software-engineering-manager-7

The post Software Engineering Manager appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Our Culture

Quantum Metric’s number one objective is happy people, diverse and inclusive culture.  We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.  

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work – from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.  

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

About the Role

As an Enterprise Solutions Engineer (EMEA) at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across the region. Working in close partnership with Enterprise Account Executives, you will engage with large, multinational organizations to help them transform how they understand and optimize digital customer experiences.

In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiencesfrom digital and product teams to C-level executivespositioning Quantum Metric as a critical component of enterprise digital transformation.

Responsibilities

• Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing.

• Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes.

• POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value.

• Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions.

• Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding.

• Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap.

Requirements

• Linguistic Skills: Proficiency in English and Italian; additional European languages preferred.

• Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector.

• Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations.

• Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO).

• Technical Depth: Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning.

• Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments.

• Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 2530% across EMEA.

Preferred Qualifications

• Experience in Digital Experience Analytics or CXM platforms.

• Familiarity with agentic AI, enterprise data architecture, or tagging strategies.

• Background in high-growth SaaS or digital transformation consulting.

60,000 – 80,000 a year

60,000 – 80,000 EUR basic + variable

Recruitment Process

Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.

– Recruiter Screen (30 minutes) – Take-Home Skills Assessment (30 minutes) 

– Hiring Manager Interview (30 minutes)

– Demo (60 minutes) – Presentation (60 minutes)  – In-person interview (30-90 minutes, subject to interviewer availability) 

– CEO Interview (30 minutes)

 Perks & Benefits

One time Home-Office Stipend – upon hire

Monthly Business Expense Stipend

Stock Options

Employee Lead Referral Program

Internal Lead Referral Program

Company-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)

Flexible Schedules

Work From Home

MacBook and awesome swag delivered to your door

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

QM-funded Restaurant Vouchers

Private Medical Insurance – 100% Employer Paid, Cover for employees and family, Includes routine dental care

Encouraging and collaborative culture

About Quantum Metric

As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.

Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. 

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Applicant Privacy Policy:  https://www.quantummetric.com/legal/applicant-privacy-policy/

#LI-REMOTE #BI-Remote

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Job Type: Full Time

Location:

Europe, Remote _______________________________________________

HelloI am Puneet, Co-founder and CPO at Kayzen, and I am now looking for a Senior Data Scientist to join our team

But wait, you have not heard of Kayzen before?

Kayzen is a mobile demand-side platform (DSP) dedicated to democratizing programmatic advertising. We enable leading apps, agencies, media buyers, and brands to run programmatic customer acquisition, retargeting, and brand performance campaigns through its self-serve and managed service options. Built on the three core pillars of performance, transparency, and control, Kayzen powers the world’s best mobile marketing teams with bespoke solutions that fuel business growth and deliver a competitive advantage. With an unprecedented scale of 160B+ daily ad requests from 1.6B+ unique users worldwide, we serve up to 1B+ ads per day in 180 countries. Kayzen is accessible through our APIs and user interface.

The Team

You will work with a carefully selected, diverse and globally distributed Data Science team (like Heiko, Chen) on various machine-learning models that process terabytes of data, serving billions of ad requests and users around the globe in real-time. We are highly motivated and aligned in our quest to disrupt the multi-billion dollar ad-tech industry. We would like you to be part of our journey, as our Senior Data Scientist (m/f/d).

Responsibilities

Our day-to-day work in Data Science and Machine Learning encompasses a wide range of activities, including:

• Enhancing Models: Continuously improving existing models by incorporating new features, fine-tuning parameters, and utilizing additional data.

• Algorithm Development: Collaborating with our Machine Learning Engineering team to develop and deploy scalable supervised and unsupervised learning algorithms.

• Data Exploration: Identifying and exploring new data sources while researching innovative ways to leverage both new and existing data effectively.

• Solution Research: Investigating new Machine Learning solutions to optimize every step of our value chain.

• A/B Testing: Regularly conducting and evaluating A/B tests to drive insights and refine our strategies.

You’ll be a great fit if you resonate with the following principles of Data Science and Machine Learning:

• Simplicity First: We prioritize finding the best solutions to challenges rather than forcing problems to fit predetermined solutions.

• Impact-Driven: We leverage Machine Learning to enhance our product and drive performance for our clients, always focusing on tangible business outcomes.

• Collaborative Spirit: Our teams consist of analysts, engineers, and data scientists, making strong communication skills essential for success.

• Embrace Experimentation: We believe in the power of experimentation to innovate and refine our approach continually.

Requirements

• Minimum 5 years of experience in developing data science products, from initial research through to production deployment.  

• Strong coding skills with a focus on clean, reproducible, and well-tested code.  

• Proficient in key tools and technologies including Python, Spark, Hadoop, Airflow, Docker, and SQL.  

• Hands-on experience with algorithms for handling sparse and large datasets, including applications in prediction, clustering, and outlier detection.  

• Experience in building neural network-based products for tasks such as classification, regression, and multi-task learning is highly valuable.  

• Bonus skills: Knowledge of reinforcement learning and large-scale optimization problems is a significant asset.  

• Good understanding of dashboards and SQL for developing and enhancing monitoring tools.  

• Previous experience in Ad-Tech is a must.

What do we offer?

• Directly working with Founders and an opportunity to drive direct impact

• Exceptional career growth and learning opportunity

• A unique opportunity to be part of an experienced team of industry experts and entrepreneurs who bring massive change to the Adtech market

• A fun, driven, and multinational team located across Germany, India, Argentina, Canada, Spain, the UK and many more countries.

• A flexible work-from-home arrangement

• Opportunity to relocate to our office in Berlin

• A 500-dollar home-office setup budget

• A 1000-dollar annual learning and development budget

The post Senior Data Scientist appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

What is The Role

The Product Manager will lead critical areas within self-service cloud growth, empowering self-service customers and trial users to be successful. This role specifically focuses on human user onboarding and agents onboarding, directly influencing the successful growth of Elastic Cloud.

What You Will Be Doing

• Define the vision and roadmap for self service cloud growth, encompassing: onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
• Partnering with engineering leads to prioritizing technical investments and establishing realistic delivery timelines.
• Collaborate with downstream Elastic solution teams (Observability, Security, Enterprise Search) to understand their specific onboarding flows and trial experience.
• Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers.
• Interface with customers and trial users to gather feedback on trial experience.
• Collaborate with Sales & Marketing on competitive positioning and brand awareness.
• Drive native integrations with 3rd party developers platforms.

What You Bring 

• 4+ years of Product Management experience with deep technical products.
• Strong background and experience with Product Led Growth.
• Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials.
• Data-driven approach to product decisions, with experience in product adoption and analysis.
• Strong communication skills, capable of cross function collaborations and alignment.
• Experience with globally distributed teams and asynchronous collaboration.

Bonus Points

• Direct experience with Elasticsearch or similar search/database technologies.
• Background in product marketing.
• Experience with cloud service providers marketplaces.

The post Senior Product Manager – Self service cloud appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

About the role:

Salary range: $80k $165k USD*

We are looking for smart engineers who love to code, seek challenging problems and appreciate recognition for excellent work. As part of the Core UX team, you will focus on refining existing product functionality to deliver an exceptional user experience. Your work will center on ensuring consistency across the product, maintaining a cohesive look and feel, and implementing performance improvements that directly impact end users. You’ll be paying close attention to the layout, interactions, responsiveness, and visual polish, that collectively give the product a premium, well-crafted feel. This role is ideal for someone who enjoys iterative improvement, cares deeply about quality, and wants to shape the everyday experience of our users.

You’ll collaborate with a global team of full-stack, data, ML, and DevOps engineers to build scalable backend solutions as we continue to grow. We’re a small team where individual contributions have an outsized impact on both our technology and our business.

You’ll be right at home if you:

• Have 5+ years of software engineering experience, ideally with a track record of  improving and polishing functionalities to bring premium user experience.
• Embody hustle and grit, you’re excellent at your craft and relentless in pursuing it.
• Take full ownership of your work and drive projects to completion with minimal oversight.
• Communicate proactively, surfacing blockers, asking the right questions, keeping stakeholders in the loop.
• Thrive on experimentation: you’re comfortable testing ideas, measuring results, and iterating quickly on problems no one has solved before.
• Have strong fundamentals in system design, debugging, and problem-solving.
• You have experience in a modern FE framework, preferably React.
• Know Javascript, Typescript, or Python, though we’re open to strong candidates from other OO backgrounds.
• Have experience with serverless technologies (Lambda, EC2), asynchronous workflows, and cloud environments.
• Are comfortable with relational databases, ideally PostgreSQL.
• Bonus: experience with LLMs/generative AI, distributed systems.

What you’ll get:

• Competitive salary (based on experience level)*.
• Significant equity options package.
• Work with an ambitious, smart, global, and fun team to transform a $1T global industry.
• 20 days of PTO a year.
• Global team offsites.
• Phone reimbursement. Gym reimbursment.
• Student stipend.

*The salary range listed is an estimate and will vary based on a variety of factors. Final compensation will be determined during the offer stage based on relevant experience, performance during the interview process, and geographic location, and may therefore differ from the posted range. 

The post Senior Full Stack Engineer – Core UX (Europe) appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

About the Role

We’re hiring a Senior Analytics AI Platform Engineer with strong programming skills, a deep command of analytical methods, and the ability to turn complex data into clear business insights. You’ll join a small, highly skilled team where your work has a direct impact on how the business operates and makes decisions.

This is a hands-on, high-autonomy role. You’ll work across the full data stack-writing sophisticated SQL in BigQuery and MariaDB, building automation and tooling in Python, and leveraging AI-powered tools like Windsurf, Gemini, and Claude to work faster and smarter. You’ll be expected to understand how data is structured end-to-end, from source systems through to the warehouse, and to know which analytical approach fits which business question.

You’ll also be a key communicator-translating complex data into clear narratives for stakeholders across the organization. We need someone who can operate independently, manage their own priorities, and continuously raise the bar on what’s possible with our data. If you have a genuine passion for analytics, a GitHub full of projects, and you’re the kind of person who’s always learning the next thing-we’d love to hear from you.

Key Responsibilities

• Apply the right analytical methods-statistical analysis, regression, clustering, forecasting, classification-to solve real business problems at scale
• Design and build end-to-end analytical solutions-from data extraction in BigQuery and MariaDB to actionable insights and automated reporting
• Develop and maintain data pipelines, analytical frameworks, and tooling using Python and SQL
• Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate experimentation, code generation, and analysis
• Leverage the latest AI features and tools (LLMs, embeddings, generative AI) to augment and automate analytical workflows
• Build lightweight applications and APIs (FastAPI) to put models and insights into the hands of stakeholders
• Own the data architecture decisions within your domain-schema design, data modeling, and pipeline reliability
• Communicate results, trade-offs, and recommendations clearly to both technical and business audiences
• Map and improve business processes through data-driven analysis and process design

Requirements & Qualifications

• 7+ years of professional experience in data science, advanced analytics, or a quantitative field
• Expert-level SQL – deep fluency in BigQuery and MariaDB or similar data platforms; you understand query optimization, partitioning, and data modeling
• Strong Python and/or JavaScript skills – production-quality code, not just notebooks; experience with modern data and ML libraries
• Deep understanding of analytical methods – regression, clustering, time series, A/B testing, classification; you know when to apply what and why
• Solid understanding of data architecture – how warehouses, lakes, and pipelines are designed; how to structure data for both analytical and ML workloads
• Proficiency with AI-powered development tools – Windsurf, Gemini, Claude, Cursor, or similar; you leverage AI assistants as a core part of your workflow
• Excellent communication skills – you present complex technical work in a way that drives decisions
• Self-managing and self-sufficient – you set your own priorities, unblock yourself, and deliver without hand-holding
• Relentlessly curious and ambitious – you’re always learning, always building, always improving
• A public GitHub profile showcasing your projects, experiments, or contributions

Nice to Have

• Experience with Next.js or modern frontend frameworks for building data-facing applications
• FastAPI experience for serving models or internal tooling
• Background in business process analysis or operational process design
• Experience working across multiple business departments (Finance, Marketing, Sales, Operations, Engineering) – broad organizational exposure is a big plus
• Experience with JSON-based data formats, APIs, and integration patterns
• Understanding of Docker and Kubernetes – containerization and cluster orchestration experience is a big plus

Benefits & Culture

• Globally distributed team environment
• Remote or hybrid work options (location-dependent)
• Challenging projects with company-wide impact
• Competitive compensation, 25 days paid annual leave, plus holidays
• A culture that values curiosity, clean engineering, and people who genuinely love what they do

Location Romania (remote)

Travel Flexible for adhoc travel

What’s in it for you?

Compensation

Salary Range: 160,000 – 200,000 RON per year (gross) 
Please note: The starting salary offered will be commensurate with the candidate’s skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework.

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. 

You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

The post Senior Analytics AI Platform Engineer appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

What is The Role

Elastic is looking for an exceptional delivery consulting leader someone who has built and run international delivery organisations, understands how to drive bookings growth and revenue expansion inside complex enterprise accounts, and can operate at the highest levels of client engagement while simultaneously leading and transforming a mid-sized, globally distributed team.

You will own the international Delivery Management function across Elastic Professional Services leading the team, driving the transformation, and acting as the senior client presence on our most strategic engagements. You will be accountable for both the operational health of the delivery organisation and the commercial outcomes it generates: bookings, revenue, and margin across EMEA and APJ.

Delivery excellence is your foundation. Commercial growth is your north star. Building the team that industrialises both and equips it for an AI-enabled future is your legacy.

What You Will Be Doing 

International Delivery Organisation EMEA & APJ

  Own and lead the international Delivery Management function  a team of ~15 Delivery Managers today, distributed across global delivery hubs in EMEA and APJ with a clear mandate and expectation to scale substantially through 2027 and 2028 as the practice grows and demand accelerates across both regions.

  Drive a team transformation reframing how Delivery Managers operate, shifting from project execution to outcome-led consulting, equipping the team to hold more strategic client conversations and drive greater account value.

  Champion and drive the adoption of Fixed Price engagement models  leading the organisation through the commercial, contractual, and delivery discipline required to scope, price, and execute fixed-price engagements with confidence, especially with platform migrations protecting margin while driving predictable, high-quality client outcomes.

  Build a dual-mode delivery capability that operates with excellence across two distinct motions:

①  Packaged Solutions    fast, repeatable, industrialised delivery of high-value outcome-based offerings at scale anchored in Fixed Price commercial models.

②  Transformative Engagements    large, complex migrations and solution delivery that require senior delivery governance, deep client partnership, and adaptive programme leadership.

  Lead the integration of AI into the Delivery Management function  identifying and embedding AI-powered tools and practices that improve team productivity, sharpen delivery insight, and critically enrich the client experience by enabling more proactive, personalised, and higher-value engagement throughout the delivery lifecycle.

  Design and embed delivery standards, frameworks, and tooling including AI-augmented capabilities that enable the team to scale both delivery modes without sacrificing quality or client outcomes.

  Act as a player-coach maintaining direct governance oversight on the most complex or at-risk international engagements, intervening and course-correcting where needed.

  Build a coaching and development culture within the team raising the floor on delivery craft and the ceiling on consulting commerciality across every region working closely with the Regional Services Directors, to generate new opportunities on the back of outstanding delivery. 

Financial Leadership & Commercial Growth

  Own financial accountability across the international delivery portfolio  driving consulting bookings growth from delivery, maximising revenue realisation from engagements, and actively improving delivery margin through disciplined engagement management, Fixed Price adoption, and commercial rigour.

  Grow the consulting footprint within a portfolio of strategic enterprise accounts across EMEA and APJ, driving land-and-expand value outcomes in close partnership with regional Sales organisations.

  Build and sustain C-level and VP-level executive relationships that extend beyond the project becoming the trusted advisor clients return to for their most important decisions.

 Develop compelling value narratives that articulate the value of engaging Elastic’s consulting services, influencing renewal, expansion, and new commercial commitments.

 Partner with Regional Services Directors on pipeline development acting as a senior consulting delivery voice in pre-sales conversations, solution framing, and commercial structuring including Fixed Price proposals.

Cross-Functional & Organisational Impact

  Serve as the connective tissue between Consulting, Sales, Customer Success, and Product when driving an engagement ensuring a unified client experience and shared accountability for outcomes across EMEA and APJ.

  Contribute to the evolution of Elastic’s delivery consulting go-to-market: methodology design, packaged solution development, delivery model innovation, AI-enabled tooling, and commercial frameworks.

  Represent Elastic Professional Services at the senior leadership level internally and externally with the credibility and presence to influence how the organisation grows internationally.

What You Bring 

  International enterprise leadership  Proven track record building and leading delivery teams across EMEA and/or APJ. You understand how regional culture, client expectations, and hub-based delivery dynamics shape outcomes.

  Fixed Price engagement expertise  You have designed, sold, and delivered Fixed Price consulting engagements at scale. You understand the scoping rigour, risk management, and delivery discipline required to make this model work and you have driven its adoption across a delivery organisation.

  Financial accountability  You have owned a P&L or delivery portfolio with direct accountability for bookings, revenue, and margin and you have a track record of improving all three.

  Dual-mode delivery experience  You have designed and operated delivery models that handle both high-velocity repeatable engagements and complex, multi-stakeholder transformations simultaneously.

  AI fluency in a delivery context  You have a clear point of view on how AI can transform delivery management and client engagement and you have practical experience applying AI tools to improve team effectiveness, delivery quality, or customer outcomes.

  Commercial acumen  You have expanded client accounts, shaped SOWs, and driven revenue growth from within a delivery or consulting organisation. You know how value conversations are won.

  Executive presence  You are credible at the C-suite level across multiple geographies. You have built relationships that outlast individual projects and turned delivery success into long-term strategic partnership.

  People leadership at scale  You have led and transformed mid-to-large delivery teams, building coaching cultures that raise performance and commerciality across a distributed, multi-timezone workforce.

  12+ years  in management consulting, professional services, or enterprise SaaS delivery leadership with meaningful time spent in both client-facing growth roles and people/org leadership.

Bonus Points 

  Experience industrialising packaged service offerings creating repeatable, Fixed Price delivery motions from complex, bespoke prior engagements.

  Hands-on experience deploying AI tools within a professional services or consulting delivery environment.

  Background spanning pre-sales/solutioning and post-sales delivery the full consulting lifecycle.

  Experience with enterprise SaaS platforms (e.g. Elastic, Salesforce, ServiceNow, Databricks) in a consulting or professional services capacity.

  Agile and hybrid delivery framework fluency in complex, multi-stakeholder enterprise environments, but with extensive experience of platform migrations / tools consolidation.

  Certifications (PMP, CSM, or equivalent) are valued, though leadership track record and client outcomes matter more.

Elastic’s Professional Services organisation is at an inflection point internationally. We are scaling a delivery team across EMEA and APJ with significant headcount growth expected through 2027 and 2028 building a dual-mode delivery capability, shifting to Fixed Price engagement models, embedding AI into how we deliver and engage clients, and growing a client base that demands senior, outcome-focused leadership. All at once.

This role carries real financial weight and a real transformation mandate. You will have the authority to reshape how an international team operates, the commercial platform to build lasting client partnerships across two major regions, and the executive visibility to influence how Elastic goes to market with its consulting capability globally.

If you have built delivery organisations, owned the numbers, led through transformation, embraced AI as a genuine force multiplier, and made Fixed Price work where others haven’t and you are looking for a role where all of it matters this is it.

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Job Type: Full Time

Location:

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights.

As a Customer Support Engineer, you will have a chance to join our Support team and provide a high-level technical support of MGID system.

What You’ll Do:

• Technical support via chat and email

• Investigating and solving issues related to different products

• Debug and troubleshooting integrations

• Preparing and running queries in DB

• Widgets Design

Who You Are:

You possess an expertise with:

• Linux shell

• MySQL

• Bug Tracking Systems (Youtrack, Jira, etc.)

• HTML5/CSS3/JS 

• RestAPI

Will be a plus:

• Any programming language

Language proficiency:

• Intermediate+ English level

• Native Ukrainian

The post Junior Customer Support Engineer appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

As a Gaming Support Agent at 5CA, you’ll handle customer support issues for an assigned game studio. You’ll help players with account and technical issues and resolve purchase- and gameplay-related queries. You’ll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You’ll stay on top of the client’s newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.

About you

• You speak Japanese at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum)
• You have in-depth gaming knowledge and love anything related to video games
• You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop
• You are a fast learner, take initiative and excel at troubleshooting
• You have a dedicated quiet workspace located within your residence
• (Optional) Experience in a Customer service environment is a plus. 

Technical requirements

• A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally
• A minimum of 8 GB RAM
• Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer
• A processor with a CPU Mark of at least 9220, like Intel i5-8400, or stronger (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)
• A GPU with a G3D Rating of 4806, like GTX 760, or stronger
• A smartphone usable for two-factor authentication that runs at least:
  • Android 10.0 or newer
  • Apple iOS 16.0 or newer

We offer

• The flexibility to work 100% remotely with no wasted commute time and travel costs
• A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
• A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages – where we celebrate everyone’s uniqueness
• Innovative digital tools and comprehensive training, with access to our library of online training courses
• Various learning and career development initiatives throughout the year
• Fun employee engagement activities and participation in 5CA employee-lead communities

The post Japanese / English Gaming Support Agent appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Automattic, the tech powerhouse behind WordPress.com, Jetpack, Tumblr, and WooCommerce, is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each monthfrom 30 private data centers in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world.

As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including:

• Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures;

• Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary;

• Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters;

• Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answersusually in a matter of minutes, sometimes seconds;

Here’s a real-time traffic map. Each color represents an Automattic data center: http://automattic.com/automattic-data-centers

The Systems Engineer position might be a good fit if you:

• Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability;

• Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity;

• Have experience running and debugging PHP applications at scale;

• Understand the relationship of these services with the lower level systems stacks – filesystems, network, memory management, kernel internals, etc;

• Have deep operational and maintenance experience with very large and complex public facing web hosting systems;

• Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements;

• Possess extreme attention to detail and strive for unparalleled operational excellence;

• Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person.

Want to know more about how we do things? Watch:

  We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking.

Salary range: $120,000-$180,000+ USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

About Automattic 

Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Beeper, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairlyregardless of income, gender, politics, language, or where they live in the world.

We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company, an Equal Opportunity employer, and Disability Confident Committed. (Here’s what that might mean for you.) If you need accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups.

You can track your application status and more at MyGreenhouse.

To learn about how we handle your data, please review our Job Applicant & Candidate Privacy Notice and our Privacy Policy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the Know Your Rights: Workplace Discrimination is Illegal” poster here. Automattic participates in the E-Verify program in certain locations, as required by law.

The post Senior Systems Engineer appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

ENGINEERING TECHNICIAN

Position Overview Production-facing owner of controlled engineering documentation and ERP master data for heavy gauge thermoforming programs (returnable packaging preferred). Ensures SolidWorks/EPDM released specifications and NetSuite item masters, BOMs, routings, notes, and work order packets are accurate and at the latest approved release prior to production work order release then maintained throughout the production lifecycle. Administers Engineering Change Requests/Orders and deviations by routing approvals, tracking progress, and ensuring implementation and closure. Provides immediate support to plant questions during normal business hours and participates in daily production cadence to eliminate documentation-driven downtime and errors. Key Responsibilities Engineering Documentation Control (EPDM / SolidWorks) Prepare, revise, and re-release SolidWorks drawings, layouts, and specifications used for production-released manufacturing. Maintain EPDM/PDM records and metadata (cards), ensuring correct revision, release state, and traceable history. Manage redlines, legacy drawing cleanup, and controlled re-release activities across a large installed base of production molds. Execute quick-turn drawing edits, controlled release timing, and distribution to stakeholders to support urgent production needs. Validate print/release accuracy and ensure correct revision content is included in production packets and distributed appropriately. Prepares for and participates in Production Launch Error Proof meetings, presenting required information for stakeholder review and signoff before shop packet release. ERP Administration (NetSuite Master Data) Create and maintain NetSuite item master’s for manufactured and purchased components, ensuring accurate descriptions, attributes, and revision alignment. Build and maintain BOMs, routings, routing notes, work instructions and packaging instructions to support correct production execution. Perform BOM and inventory hygiene to ensure work order BOMs reflect all required run components (e.g., logos, inserts, plugs, packaging pallets/lids/covers, and other required items as applicable). Coordinate work order refresh/reprint when ERP data changes are required, ensuring the floor is working from the latest approved packet. Maintain accuracy between EPDM released documentation and NetSuite records to prevent ERPdrawing revision drift.” Change Control (ECR / ECO / EC) and Deviations Administer the Engineering Change process end-to-end: review submissions, route approvals, notify owners, track progress, and document completion. Manage evidence folders and change records, ensuring compliance to ISO 9001:2015 document control and traceability expectations. Drive implementation of approved changes in both EPDM/drawing systems and NetSuite, ensuring effective communication and release readiness. Initiate and route deviations; confirm correct classification (temporary vs. permanent), obtain approvals, and document closure/effectivity. Production Readiness and Cross-Functional Coordination Attend daily production meetings / engineering-production cadence and align documentation priorities to production schedule needs. Support work order release readiness through packet reviews and cross-functional coordination (Engineering, Planning, Purchasing, Quality, Production). Close documentation gaps for launches and urgent production needs (e.g., logos, inserts, plugs, packaging components, approvals, release/print issues). Provide responsive technical support to manufacturing, planning, purchasing, quality, and engineering teams related to production-released specifications. External / Offsite Communication (as applicable) Communicate clear requirements to external plants/suppliers/offsite facilities as needed (e.g., verifying tool logos, component availability, documentation required to run). Respond to customer/sales requests for dimensions/specifications by referencing controlled documentation and clarifying released vs. estimated information. Desired Qualifications 35 years’ experience supporting heavy gauge thermoforming in a production environment (returnable packaging strongly preferred). Strong proficiency with SolidWorks (drawings, revisions, release discipline). Strong proficiency with NetSuite (item masters, BOMs, routings, routing notes, packet- impacting data). Working experience with EPDM/PDM release workflows, revision control, and document metadata. Demonstrated experience working within ISO 9001:2015 requirements for document control and engineering change control. Proficiency with Microsoft Excel and Teams for trackers, audits, and cross-functional coordination. Ability to support production questions with urgency and accuracy during normal business hours; strong follow-through to closure. Proficiency with ECR database administration (workflow configuration/support, evidence folder structure, reporting). Demonstrated experience cleaning up and maintaining legacy CAD and ERP data at scale (high tool count / high change volume). Work Environment + Language Requirements Global remote position (must be outside U.S.) Requires at least 3 hours of overlap with U.S. Central Time each day Minimal or no travel Fluency in the English language; written and verbal proficiency (B2 level minimum on CEFR scale) Reports to a U.S.-based Engineering Manager This is a remote opportunity.

The post Engineering Technician appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Access Softek is a recognized name with an established reputation in the LLVM community.

From early on in LLVM’s origins, we have worked on a number of projects such as a front-end compiler, back-end code generation / optimizations, linkers, code instrumentation, and did so with a focus of targeting different platforms – from well-known platforms to those that are new, quite unique and not yet publicly available.

We “own” and host the LLVM Lab, and orchestrate the continued integration (LLVM buildbot) for all projects under the LLVM umbrella.

We are growing our team, and are looking for experienced Compiler Engineers to work on the LLVM and Clang based toolchain. Our product is a set of instruments that includes the Clang compiler, a linker, tools, and libraries adapted and optimized to build safe, efficient applications.

As a member of the toolchain team, you will:

• analyze the requirements, research, design, enhance and implement different components of the toolchain to meet the clients needs;

• extend the open source LLVM, Clang, binutils code bases to support the client’s platform;

• closely collaborate with the LLVM community and contribute public patches to the LLVM and Clang repository;

• analyze, build and debug the platform code and platform specific tests, analyze and identify system level issues;

• develop new and maintain the existing target specific tests.

Required qualifications:

• expert knowledge of C/C++;

• experience in overall design of compilers, code generation and optimization;

• cross-compilation using GCC or Clang;

• in-depth understanding of multithreading, object-oriented analysis and design;

• version control systems;

• good self-motivation, ability to work independently;

• strong track record of building high performance, production quality software;

• passion for writing clean and effective code;

• good English, strong communication and teamwork skills.

Nice to have qualifications:

• knowledge of the C++11 / C++14/C++17 features;

• knowledge of assemblers, linkers, object file formats, debuggers and experience using them;

• familiarity with *nix tools, CMake, make;

• scripting languages such as Python and bash.

Our benefits:

• Work from anywhere in the world!

• Flexible working hours

• Experienced development teams

• Long-term employment

• Competitive salary 

• Paid vacation and days off on national holidays

• Paid sick leave and internal medical insurance policy

• Mental health coverage

• Global corporate events for all staff

• Compensation for training and additional education

• Community of practice, regular knowledge sharing among colleagues

• Provision of computer equipment

• Internet compensation (50$ per month)

• Relocation compensation package to be discussed individually

• And other benefits, described in detail in the Staff Handbook

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Job Type: Full Time

Location:

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B – multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole companyfrom engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location – past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

As a Deployment Strategist, you’ll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.

No two days are the same, but as a Deployment Strategist you can expect to:

• Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents.

• Own flagship deals end-to-end from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close.

• Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team.

• Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life.

• Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact.

• Scope out potential applications in new industries and expand our AI solutions across different sectors globally.

• Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.

• Collaborate with our Research teams to feed field insights back into ElevenLabs’ platform and models, helping shape the roadmap.

• Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers.

• Collaborate daily with customers’ engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.

Requirements

• 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred.

• Experience in product development, delivery, and change management

• Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners.

• Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams.

• Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions.

• A proven track record of taking ownership of complex, ambiguous projects and delivering results.

• Adaptability to work across different customer environments, industries, and technical use cases.

• Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks.

• Ability to creatively map enterprise use cases and workflows to AI systems

  Location

  This role is remote-first, so it can be executed from anywhere in Italy, with a preference of Milan. Expect regular travel for customer onsites. Fluency in English and Italian and a deep understanding of the regional and cultural nuances is required.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

The post Deployment Strategist – Italy appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: United States

URL: https://townweb.com

Senior Support Engineer

Town Web · HeyGov · ClerkMinutes. Remote, Central US hours. $85,000 to $105,000 a year. Open to candidates in the United States, Canada, the United Kingdom, and Ireland.

About us

We make municipal software built for clerks: websites residents can use, forms and payments that replace stacks of paper, and meeting minutes drafted after every meeting. More than 1,300 local governments rely on us, from counties and cities to villages and towns. We have local government clients in almost every state in the U.S.

Our clients are municipal clerks and the government teams around them. They keep city hall running and rarely get thanked for it. Your job is to make working with us the easy part of their week.

The role

This is the senior seat on our Client Success team. We are hiring you to raise the standard of our support: fix what is broken, write down how it should work, and show what great looks like.

Our AI agent now answers repeatable, well-documented questions. What is left is the work that only a person can do: own a client’s problem from the first message to the confirmed fix, build a relationship a clerk trusts, and turn what you learn into better documentation and a better product.

This is not a ticket-closing job. Think of a great 5-star hotel that puts slippers by the bed before you ask. We want a clerk to finish a conversation with you and tell the clerk in the next town about the great experience they had. If that takes three calls, take three calls.

It is also a technical job. You will work with our developers every day. When something breaks, you work out where it lives before anyone else has to. Is the problem on the events calendar on the client’s homepage, or in the calendar widget embedded on a department page? Is the wrong speaker name only in the transcript, or is it also in the finished minutes? You reproduce it, write it up so a developer can act without a follow-up question, stay on it until it ships, and tell the client yourself.

You need both halves. A brilliant troubleshooter who is short with a clerk will not work here. Neither will a lovely person who forwards every problem to a developer.

Your first 90 days

• Learn all of our products well enough to teach them
• Take over every open escalation and close or schedule each one
• Rebuild the path from support to our developers so nothing leaves the queue untracked
• Find the ten questions clerks ask most and fix each at the source: an article, a Fin answer, or a product change

What you will do

Raise the standard

• Design how issues move from support to developers, and keep that path working
• Set the bar for replies, calls, and write-ups, and coach teammates by example
• Turn what you fix into playbooks the team and Fin can follow

Delight clients

• Make every interaction feel personal, warm, and unhurried, especially for less technical users who would rather talk to a person than read a help article
• Step in when the AI agent or the documentation is not enough, and make sure the client feels heard and helped, not processed
• Treat client sentiment as the real measure of success, not ticket speed
• Look for small moments to go above and beyond, and share what works so it becomes how the whole team operates

Own the problem from start to finish

• Be the named person on an account when things go wrong: one owner, one plan, regular updates, until the client says it is fixed
• Step in early when an account shows strain (repeat tickets, a rough launch, a frustrated message) and run the recovery. Get on a call, write down what is open, set dates, follow through
• Make sure nothing sits untracked once it leaves the support queue

Diagnose, then escalate

• Work out which product and which layer an issue lives in before you hand it to a developer
• Reproduce it, capture the steps with screenshots or a recording, and file it in Linear with everything a developer needs
• Check on your open Linear issues, chase what is stuck, and confirm the fix with the client
• Use Claude, connected to our code repository, to trace where a behavior comes from. For small, well-understood fixes, draft the change for a developer to review

Knowledge base and AI support

• Inherit and maintain the help center for all of our products. It is what our AI agent (Fin, in Intercom) answers from
• Write and improve articles from real, recurring questions, on a weekly rhythm measured against live ticket volume
• Write troubleshooting guides that separate look-alike problems, so the next person, or Fin, can tell them apart
• Tune Fin: review where it failed, fix the article, and teach it to ask a clarifying question when a request could mean two things
• Record short training videos so clients can learn at their own pace

Support and onboarding

• Handle the conversations Fin cannot resolve across Town Web (websites), HeyGov (forms, payments, reservations, campaigns), and ClerkMinutes (agendas, transcripts, minutes)
• Help new clients through onboarding with the projects team so they reach value quickly
• Talk with clerks by phone and video every week. Get on a call whenever a situation needs a human voice

Account care

• Build real relationships with your assigned accounts
• Understand what each client is trying to accomplish, what they use, what they do not know we offer, and where they will need help before they ask
• Run proactive, recurring check-ins instead of waiting for tickets. For example, reach out a few weeks after go-live to review how their forms are performing
• Use product usage data to spot clients who are not getting full value yet
• Meet clients in person. Join us at clerk conferences and marketing events a few times a year. We cover all travel & lodging expenses

Spot opportunity

• Tell clients about services they do not use yet (digital forms, payments, .gov domains, accessibility, training) without it feeling like a pitch
• Flag possible expansion and renewal opportunities to the sales team

Training

• Get clients to real proficiency with the product, not just past their immediate question
• Work with Product Managers to co-host webinars about new features and training

Tools you will use: Intercom and Fin, Linear, Claude, our help center, screen recording, Zoom phone.

How we work

• Delight over deflection. The goal is happy, successful clients, not fewer conversations
• Ownership over routing. A hard case is yours until it is resolved
• Diagnose before you escalate. A developer should never have to ask what the client actually saw
• Documentation is the foundation everything else runs on, not an afterthought
• Teaching over ticket-closing. Proficiency, not just an answer

Who you are

• You like people, and it shows. Clerks are often not technical, sometimes stressed, and now and then upset. You pick up the phone gladly and leave them calmer than you found them
• Hospitable by nature. A background in hospitality or another service-first field is a plus
• You have done support somewhere known for it. The standard we have in mind is Basecamp: competent, calm, and trusted to make the call
• Technically deep. You read the error, open the browser console and the network tab, check a DNS record, find your way around WordPress, and follow the trail into the code with Claude’s help
• At home with developers. You know what a good bug report contains and you have filed plenty
• High autonomy. You decide, act, and report. You do not wait to be told
• A clear, warm, precise writer, with clients and across teams
• A natural teacher, patient with less technical users
• Able to see the whole account, not just the ticket in front of you

Who you might be

• Someone who worked the Genius Bar at an Apple Store and misses solving problems for a person, not a queue
• Someone who learned support at a company known for it, such as Basecamp, Automattic, or Help Scout
• A hotel or hospitality professional who moved into software and kept the instincts
• A former municipal or deputy clerk who was always the one who figured out the software. You already know our clients’ world
• Or maybe none of these! If the rest of this page sounds like you, we certainly want to hear from you

This is not the job for you if

• You would rather work a queue than talk to people
• You find non-technical users frustrating
• You want to hand a problem to a developer and move on
• You need someone to tell you what to do next

Work style

• Independent and ownership-driven. You do not need heavy oversight to perform
• Comfortable wearing several hats across products and brands
• Comfortable in a lean, documentation-first team
• Proactive rather than reactive with accounts

What success looks like

• Clients describe working with us as a great experience
• No client has to ask who is handling their problem. They already know it is you
• Issues you file get fixed without a developer asking for more detail
• Tickets stop recurring, not just get answered
• Help center articles created or improved every week, and Fin resolving more each month
• Repeat questions turned into product fixes or automation
• Expansion and renewals tied to the accounts you touch
• Account relationships that are trusted, not just responsive
• The rest of the team gets better because you are on it

Requirements

Experience

• Five or more years in technical support or support engineering at a software company, working directly with engineers
• An issue tracker used daily: Linear preferred, Jira or similar is fine
• Intercom or similar support tooling, including work with an AI support agent
• A knowledge base you wrote that other people relied on
• AI tools such as Claude already part of your daily work
• Nice to have: government or municipal software, WordPress-based websites, hospitality or other service-first work
• Able to travel within the US a few times a year. Not required, but very helpful to understand our customers better.

How to apply

1. Apply through Workable. You will answer two short questions in writing and record a two-minute Loom video teaching us one thing
2. Complete the Culture Index survey. You can do it right after you apply. We only review candidates who have completed it
3. Interview with our Head of Client Success
4. Paid take-home exercise built from real client situations
5. Conversation with our CTO and founder, including a short role-play call with a clerk who needs help
6. Offer letter, if selected

Benefits

• Salary of $85,000 to $105,000 a year, depending on experience
• 20 paid vacation days, plus public holidays for your country of residence
• Fully remote, working Central US hours
• Internet stipend
• Gym membership or wellness stipend

We do not offer a health plan or a 401(k) today. The salary range reflects that.

To apply: https://weworkremotely.com/remote-jobs/town-web-senior-support-engineer

The post Senior Support Engineer appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Job Description

We currently require a Presales Consultant to join our established Revenues and Benefits, and Central Government (RBCG) Team.

The successful candidate will bring their expertise in NEC’s Revenues and Benefits solutions to support presales activities, including demonstrations, presentations, and solution design. They will have experience with NEC’s Council Tax, Business Rates, Business Improvement Districts, and associated Citizen Access modules, and will be able to clearly articulate the value and functionality of these products to prospective clients.

This role requires strong communication skills, the ability to understand customer requirements, and the capability to translate these into tailored solutions. The candidate will work closely with the sales and consultancy teams to ensure successful engagement and will be keen to share and extend their knowledge within the team.

Key Responsibilities

• Collaborate with the Sales and BID teams in preparing tender responses and develop tailored presentations and proposals that address specific client needs and challenges

• Conduct comprehensive software demonstrations to potential clients, highlighting the key features and benefits of NEC Revenues and Benefits solutions

• Maintaining and testing pre-sales databases for each software release, ensuring new functionality is incorporated into demonstrations.

• Configuring, building, and showcasing all relevant modules effectively.

• Delivering both high-level overviews and in-depth demonstrations of system functionality to support new business opportunities and account management.

• Acting as a subject matter expert for internal and external queries related to revenues and general system functionality.

• Building strong customer relationships to support sales growth and develop case studies.

• Collaborating with the product team to the development of product roadmaps by providing market insights and client feedback.

• Participate in industry events and conferences to promote NEC solutions and build relationships with key stakeholders

Qualifications

Essential Skills

• Expertise and extensive up to date knowledge in NEC Revenues (Council Tax and/or Non-Domestic Rates)

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences

• Flexibility and the need to meet deadlines, including occasional work outside standard hours.

• Ability to problem solve in demanding circumstances.

• Ability to work on own or part of a team and on multiple projects in parallel.

• Willingness to travel within the UK for client meetings and industry events

Desirable Skills

• IRRV Qualification

• Integration / Interfaces (with NEC R&B products)

• Knowledge of competitor products in the revenue and benefits sector

• Previous experience in presales or consultancy roles within the public sector 

Additional Information

We pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:

• 25 days paid holiday with the option to buy/sell (FTE)

• 4 x basic salary life assurance cover  (with the option to increase cover at an additional cost)

• A Group Pension Plan 

• A selection of flexible benefits to suit your individual needs 

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

• All offers are subject to satisfactory vetting, references and occupational health checks. 

• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

The post Presales Consultant – NEC Revenues (CTAX & NDR) appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: US – Remote

About the Role:

You’ll own your outcomes, from the strategies you run to the conversations that shape what we build next. Collaborative work management is a $14B category growing at 15% a year, and the enterprise competitive set is consolidating fast. Wrike is hiring a Director of Go-To-Market Operations to lead our global GTM Operations team across Sales, Customer Success, and Marketing.

You will own Wrike’s revenue planning and operational architecture end-to-end driving annual planning, quota setting, territory management, and cross-functional alignment across our global revenue engine.

Reporting directly to GTM leadership, you will serve as a strategic co-pilot to executive leaders while leading a hands-on global team of 615 operations partners and analysts.

This is an action-oriented leadership role for an operational “athlete” – someone equally comfortable steering C-level strategic decisions, designing enterprise sales workflows, coaching an international team across time zones, and diving deep into the details of compensation plans or GTM forecasting.

Your Impact:

• Global Team Leadership: Build, scale, and mentor a global GTM Operations team (15 team members, including embedded business partners and visualization analysts across diverse time zones), fostering a high-performance, team-first culture.
• Annual Planning & Execution: Lead annual planning, quota allocation, capacity modeling, and territory design across Sales, CS, and Marketing teams.
• Retention & Growth PMO: Partner with executive leadership to program manage company-wide objectives focused on gross/net retention, bookings, and customer lifecycle optimization.
• Executive Facilitation: Lead recurring operational cadences with executive stakeholders (Sales, CS, Marketing, Finance, Legal) to eliminate friction and accelerate deal velocity.
• Commercial Support & Governance: Oversee non-customer-facing commercial execution, coordinating with Legal, Finance, and Deal Desk to streamline order processing and contracting workflows.

Your Qualifications:

• 8+ years of progressive experience in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS.
• Proven People Leadership: Direct experience managing and developing global operational teams (6+ direct/indirect reports) across international time zones.
• Core GTM Mechanics: Expertise in SaaS unit economics, quota setting, territory planning, retention/bookings metrics, and annual planning processes.
• Execution Track Record: High proficiency operating as an executive-level partner to Sales, Marketing, and CS leadership without needing a massive administrative layer.
• Location Preference: East Coast U.S. preferred (ability to align with global time zones and executive leadership).

Standout Qualities:

• Core Traits: High curiosity (constantly seeking better ways to execute), unyielding commitment to follow-through, and rigorous attention to detail.
• Sales Methodology: Familiarity with enterprise value selling frameworks (e.g., Force Management’s Command of the Message, MEDDPICC, or Challenger).
• Target Background: Experience operating in high-growth, execution-oriented B2B SaaS environments

Team Dynamics: You will partner closely with executive leadership and lead a global team of GTM business partners and data visualization specialists. Your team acts as the central nerve center connecting field execution with executive strategy.

Our Work Style: We run Wrike on Wrike. You will use our collaborative work management platform daily to run annual planning, manage operational portfolios, and track team execution. We value intellectual curiosity, data-backed decision-making, and swift cross-functional execution.

Benefits & Perks:

• Flexible Time Off (FTO)
• Company 401(k) Match
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Health (medical, dental & vision) Insurance (EEs + Dependents)
• Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
• Working from Home Allowance ($40 / Monthly)
• $500 Working from Home home office set-up Stipend

Your recruitment buddy will be Aziza Talhi, Senior Recruiter.

 #LI-AT1

To apply: https://weworkremotely.com/remote-jobs/wrike-director-global-gtm-strategy-operations

The post Director, Global GTM Strategy & Operations appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Estonia – Remote

About the Role:

You’ll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Salesforce, Marketo, Salesloft, and a growing web of integrated SaaS tools run large parts of Wrike’s business. As that footprint grows, we’re hiring a dedicated analyst to bring stronger visibility, governance, and risk understanding to this business systems estate partnering closely with the teams who own and use these tools.

Your Impact:

• Own security for Wrike’s business systems SaaS tools such as Salesforce, Marketo, Salesloft, and the integrations that connect them, covering permissions, sharing rules, connected apps, OAuth scopes, and integrations.
• Build and maintain clear visibility into what data lives in these systems, why it’s there, and how it flows between integrated tools.
• Partner with RevOps, Marketing, Legal and others to embed security into how these platforms are configured, extended, and connected to third-party services.
• Translate security and business-continuity issues into clear, actionable terms for non-technical stakeholders.
• Ensure business systems handling personal data hold up against privacy frameworks including GDPR and CCPA, in close collaboration with Legal and Compliance.
• Chase data-flow and permission questions to ground truth which means following through until the answer and its implications are genuinely clear.

Your Qualifications:

Your primary expertise is in Salesforce administration and business systems security. Everything else listed here is context you’ll operate in. Depth in the primary domain matters more than breadth across all of them.

• Salesforce administration experience with a strong security lens. This means permissions, sharing rules, connected apps, and integration patterns.
• Solid understanding of how business systems interconnect and why that matters for data exposure and business continuity.
• Able to communicate issues precisely to both technical and non-technical audiences.
• Working knowledge of privacy frameworks such as GDPR and CCPA at minimum.

You don’t need to tick every box! We’re looking for depth in business systems security and the drive to grow across the rest.

Standout Qualities:

• Certified Salesforce Administrator credential.
• Security+, ISC2 CC, or an equivalent security certification.
• Experience auditing or governing SaaS-to-SaaS integrations
• Exposure to data security posture management (DSPM) or data classification in SaaS environments.
• You use AI as a force multiplier to move faster, think wider, and go deeper but your security instincts and judgement are your own. You don’t outsource thinking to a tool.
• Demonstrated tenacity in chasing complex data flows and access permissions across multi-tool integrations to a definitive answer.

Team Dynamics:

You will be joining Wrike’s 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You’ll also work closely with cross-functional partners in RevOps, Marketing, and Legal.

Our Work Style:

• Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
• Collaborative environment working closely with RevOps, Legal, and Marketing teams.
• Hybrid mode.

Benefits & Perks:

• 28 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Health Insurance (Employees + Dependents)
• Life Insurance Plan
• Utility Allowance (30 EUR/month, subject to taxation)
• Fitness Plan (800 EUR/year)
• Full-remote & On-demand access to Co-working space

What’s Next?

• Recruiter Screen (30 mins)
• Department Interview / Technical Discussion (60 mins)
• Cultural Interview with Hiring Manager, CISO, and HRBP

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1 

To apply: https://weworkremotely.com/remote-jobs/wrike-business-systems-security-analyst

The post Business Systems Security Analyst appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Remote, Denmark

THE ROLE

As a senior Account Executive, you’ll be a key player in expanding our market presence and driving new business growth within the Enterprise sector in Denmark and Iceland. You will lead the full sales cycle, from prospecting to close, and be the primary point of contact for our most strategic accounts across financial services, local government and healthcare. This role is a unique opportunity to directly impact our business by building strong relationships with both customers and partners and championing our innovative solutions to solve complex business challenges.

WHAT YOU’LL DO

• Lead the full sales cycle for our enterprise solutions, directing pursuit teams and executing strategic account plans to secure new customer acquisition and expand existing relationships.

• Drive revenue growth by actively prospecting, building a robust pipeline, and consistently exceeding your sales quotas.

• Develop and maintain strong relationships with key customers, ensuring high satisfaction and positioning Pure Storage as a trusted advisor and long-term partner.

• Collaborate closely with our channel partners to leverage their networks and expertise, positioning our solutions effectively within the market and maximizing sales opportunities.

WHAT YOU BRING

• Proven sales experience in a direct and indirect sales environment with enterprise accounts, with a track record of exceeding quotas across financial services, local government and healthcare sectors.

• Expertise in prospecting, account planning, and relationship building with key stakeholders at all levels of an organisation.

• Experience working with channel partners and a strong understanding of how to leverage these relationships to drive sales and market penetration.

• A deep understanding of the storage industry, cloud computing, and modern data center architecture.

• Fluency in Danish & English.

#LI-REMOTE

To apply: https://weworkremotely.com/remote-jobs/everpure-account-executive-enterprise-denmark

The post Account Executive, Enterprise (Denmark) appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: District of Columbia, USA, Remote; Maryland, USA, Remote; Virginia, USA, Remote

As an Enterprise Sales Engineer, you’ll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You’ll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.

You’ll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.

At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
• Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions
• Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
• Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
• Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally
• Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
• Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems 
• Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers

Who You Are: 

• 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
• Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
• Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
• Strong communication skills, with the ability to explain technical concepts to a range of audiences
• A consultative approach to problem-solving and customer engagement
• Ability to manage multiple opportunities and priorities in a fast-paced environment
• Growth mindset by embracing change and AI tools
• Willingness to travel as needed to support customer engagements

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

 Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

To apply: https://weworkremotely.com/remote-jobs/datadog-enterprise-sales-engineer-fed

The post Enterprise Sales Engineer – FED appeared first on Remote Work Ukraine.

Job Type: Full Time

Location:

Headquarters: Remote, Illinois

THE ROLE

You will be the strategic owner and revenue driver for Pure Storage’s most valuable Enterprise accounts across the greater Chicago area. Your mission is to evangelize our radically simple, all-flash data platform, driving value that redefines the customer experience and maintains our industry-leading satisfaction. You will lead cross-functional pursuit teams, coordinating with sales specialists and strategic partners globally to execute and win new business. This role offers the autonomy to craft and execute a robust, territory-wide sales strategy with massive financial and technological impact.

Location and Territory: Chicago

WHAT YOU’LL DO

• Own a robust sales pipeline for your assigned territory, ensuring consistent activity and accurate forecasting that meets or exceeds quarterly and annual revenue quotas.
• Develop and execute comprehensive account strategies, mobilizing internal resources (Solutions Engineers, Marketing, Executives) to deliver Pure’s total value proposition to key IT and business leaders within your Enterprise customers.
• Deepen relationships with C-level executives and key decision-makers to establish Pure as a long-term strategic partner, directly contributing to the industry’s highest customer satisfaction ratings.
• Lead complex, multi-stakeholder sales cycles from initial contact to final contract, effectively orchestrating team-selling efforts with both internal peers and external strategic channel partners.
• Successfully acquire new logo business within the territory by proactively identifying, prospecting, and navigating the target accounts from the boardroom to the data center.

WHAT YOU BRING

• The authentic ability to engage customers, demonstrate executive presence, and uncover deep-seated business challenges to position Pure’s portfolio as the definitive solution.
• A Challenger Mindset and thought leadership; the creativity to apply customer insights and technology expertise to displace incumbents and solve persistent, complex data problems.
• Proven expertise in leading and navigating complex, multi-stakeholder sales processes and fostering shared ownership and success across internal teams and external channel partners.
• Exceptional territory management and prospecting skills, with a consistent track record of opening new logo doors and cultivating a robust, healthy sales pipeline.

To apply: https://weworkremotely.com/remote-jobs/everpure-account-executive-enterprise-chicago

The post Account Executive, Enterprise (Chicago) appeared first on Remote Work Ukraine.