Тип вакансії: Повна зайнятість

Розташування:

We are looking for an experienced Integrations Team Lead. This role combines people management with ownership of the entire integration lifecycle from onboarding and technical implementation to post-launch support and continuous optimization.

Ideal for someone who enjoys building high-performing teams, delivering seamless integrations, and continuously improving technical processes.

What you'll do:
Lead and develop a team of Integration Managers and Technical Support Specialists;
Manage team performance, workload planning, mentoring, and career development;
Own API checks of integrations and ensure timely delivery of these API checks;
Coordinate cross-functional initiatives involving Product, Engineering, Compliance/Legal, Operations, and external partners;
Identify and mitigate risks, dependencies, and blockers;
Drive continuous improvements in integration processes and documentation;
Ensure high-quality technical guidance during API integration and production launch;
Manage post-go-live technical support, troubleshoot integration issues, and coordinate resolution with internal engineering teams and external partners;
Establish and improve Technical Support processes, including SLA management, incident handling, escalation procedures, and knowledge base maintenance.

Your expertise:
2+ years of experience managing teams, including hiring, mentoring, performance management, and employee development;
3+ years of experience working with third-party integrations;
Hans-on experience working with REST APIs, webhooks, and technical integration documentation;
Deep understanding of financial service workflows, third-party integrations, user journeys, and system interactions;
Experience managing multiple integrations simultaneously;
Experience supporting partners throughout the full integration lifecycle, from onboarding to post-production support;
Strong stakeholder management and communication skills;
Experience working with cross-functional engineering teams in Agile environments;
Excellent organizational, leadership, and problem-solving skills;
English (B2+ or higher).

Life at Emergine:

Stay Supported
100% paid sick leave
21 working days of paid vacation
Medical support for office and remote employees
Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders
International team
Global collaboration
Flexible work models depending on the role
Remote, hybrid or office-based setup depending on the position

Grow Through Motion
PDP and career development plans
Regular feedback sessions
Leadership opportunities
Continuous professional development
Knowledge-sharing sessions
Management development initiatives

Create Real Impact
Ownership from early stages
International projects
Complex and meaningful challenges
Collaborative management
Open communication
Low bureaucracy
Space for initiative and innovation

Hiring process:
HR Interview · Technical Interview · Final Interview · Reference check · Job Offer

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