Тип вакансії: Повна зайнятість

Розташування:

1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role
Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately
Ability to read and review basic Python or PowerShell scripts
Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues
Ability to follow written procedures, document work accurately, and clearly report any issues or blockers
Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes
Attention to detail, a focus on accuracy, and the judgment to ask for help when needed
Ability to learn new tools and systems quickly, including the AWS console and macOS settings
Desirable:
Experience with AWS, Azure, or Google Cloud consoles
Basic networking knowledge, including IP addresses, DNS, and VPNs
Basic scripting skills in PowerShell, Python, or JavaScript
Experience with Jira or a similar ticketing tool
Familiarity with macOS, including System Settings, privacy permissions, and Terminal
Basic knowledge of Linux (Ubuntu)
Experience supporting executives or VIP users
Familiarity with backup tools such as MSP360 or CloudBerry
Key responsibilities and your contribution
In this role, you'll support the executive's technical environment and develop your skills across a range of systems and tools.
Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop
Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly
Document each task, including actions taken, results, and supporting evidence
Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use
Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings
Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed
Contribute to practical tools and automation for the executive's projects, learning to use Claude and other tools as needed

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