Тип вакансії: Повна зайнятість

Розташування:

GR8_TECH builds B2B iGaming platforms for operators who play to lead.
We deliver full-cycle, high-impact tech designed to scale from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.
With 1000+ GR8 people across locations and time zones, we don't just ship technology we help operators build success stories across brands, markets, and geos.
Our ambition drives us. Our people make it real.
If you're a challenger in spirit and a champion in action join us.

What you'll drive
Payment configuration & launch management
Configure projects, MIDs, payment methods, gateways, and client requests in Back Office according to agreed priorities;
Review requirements and clarify missing information before starting configuration;
Use AI-assisted tools, such as Kiro, to prepare MID configuration tasks based on client requirements and provider documentation;
Perform pre-production and production checks using established checklists and attach supporting evidence to Jira tasks;
Coordinate testing with PSPs, local testers, and merchant teams;
Execute production launches and verify initial transactions after each launch.
Technical troubleshooting & support
Provide L3 support for configuration-related issues and resolve them within agreed SLAs;
Investigate issues using logs, API responses, transaction records, and SQL queries;
Validate API contracts, payloads, webhooks, and callbacks to identify configuration issues;
Escalate blockers, dependencies, and delivery risks to the Team Lead;
Support merchant teams in troubleshooting payment configuration issues.
Process improvement & documentation
Maintain configuration records, setup instructions, and troubleshooting documentation;
Develop a working knowledge of the 3API product, Payment Gateway adapters, and related configuration processes;
Collaborate with Product and Analytics teams to simplify configuration in Back Office and the Merchant Dashboard;
Identify recurring issues and propose improvements to configuration workflows;
Use AI-assisted tools to improve configuration accuracy and reduce manual work.
Merchant enablement & collaboration
Work closely with internal teams, PSPs, local testers, and merchant teams to ensure successful payment launches;
Train merchant teams to configure MIDs and payment methods in Back Office using approved instructions;
Communicate configuration requirements, testing results, and potential risks clearly;
Ensure smooth handovers and consistent execution of established processes.

What makes you a GR8 fit
Must-have
At least 11.5 years of experience in payment integration configuration, technical operations, or a similar role;
Hands-on experience configuring payment methods and Merchant IDs (MIDs);
Strong understanding of JSON and XML, including payload structures and provider schemas;
Experience with REST APIs, API contract validation, and Postman or equivalent tools;
Working knowledge of SQL/PostgreSQL for data validation and troubleshooting;
Understanding of webhooks, callbacks, and common payment flows, including authorization, capture, settlement, refunds, and voids;
Knowledge of 3-D Secure (3DS), Strong Customer Authentication (SCA), and MID management;
Familiarity with Jira, Confluence, manual testing, and log analysis tools;
Basic understanding of CI/CD and software development lifecycle processes;
English at B2 level or above;
Ukrainian or Russian at B1 level or above.
Nice to have
Experience in the iGaming industry;
Familiarity with KYC/AML requirements and fraud prevention controls relevant to payment configuration;
Experience using AI-assisted tools for technical configuration or documentation;
Experience supporting production launches and resolving payment-related incidents.

Why you'll love working here:
Benefits Cafeteria annual budget you allocate to:
Sports Medical Mental health Home office Languages.
Work-life & support
Paid maternity/paternity leave + monthly childcare allowance.
20+ vacation days, unlimited sick leave, emergency time off.
Remote-first + tech support + coworking compensation.
Team events (online/offline/offsite).
Learning culture with internal courses + growth programs.

Our culture & core values:
GR8_TECH culture is how we win through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that's got your back.

FUELLED BY TRUST: we're open, honest, and have each other's backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we're resilient, ready, and always have a plan.

The post Middle Payment Technical Manager appeared first on Remote Work Ukraine [Українське].