Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry, bringing fully-brandable and easily customizable payment software to our customers.
We are looking for an Account Manager to join our team!<\/p>\n
Responsibilities:
Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met;
Supporting client in integration process as a middlemen between client team and technical team;
Communicate directly with clients, prepare documents to close deals, answer all questions and support requests;
Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance;
Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals.<\/p>\n
Requirements:
Proven experience in B2B customer support\/account management\/client success;
Ability to have serious conversations around technical subject;
Experience in working with partners from abroad;
Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline;
Understanding of e-commerce and technical side of using payment cards;
Previous experience as account manager\/customer support manager\/backoffice manager and similar positions for payments;
Advanced level of English, knowledge of Spanish will be an advantage.<\/p>\n
Will be a plus:
Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading;
Experience in using Postman.<\/p>\n
We offer:
Competitive compensation depending on experience and skills;
Remote-first work environment with flexible working hours;
20 paid vacation days annually for rest and recharge;
10 days of sick leave, available as needed;
Corporate English and Spanish classes.<\/p>\n","protected":false},"excerpt":{"rendered":"
Akurateco is a cutting-edge white-label payment software provider with 15+…<\/p>\n","protected":false},"author":13844,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_mo_disable_npp":"","rwu_salary_min":0,"rwu_salary_max":0,"rwu_salary_currency":"","rwu_salary_period":"","rwu_english_level":"C1","rwu_experience_months":24,"rwu_candidate_countries":"\u041a\u0440\u0430\u0457\u043d\u0438 \u0404\u0432\u0440\u043e\u043f\u0438 \u0442\u0430 \u0423\u043a\u0440\u0430\u0457\u043d\u0430","rwu_company_type":"\u041f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044f","rwu_industry":"fintech","rwu_part_time":false,"rwu_source_views":357,"rwu_source_applications":125,"rwu_source_category":"Account Manager","rwu_source_name":"Djinni.co","rwu_source_url":"https:\/\/djinni.co\/jobs\/836641-account-manager\/"},"job_category":[65],"job_type":[54],"class_list":["post-4022407","job","type-job","status-publish","hentry","job_category-marketing-prodazhi","job_type-povna-zainiatist"],"yoast_head":"\n