We are looking for a Risk & Fraud Lead who will lead, manage, and develop our Risk & Fraud team, strengthen our risk framework – both at the operational and enterprise level- and contribute to the brand's successful development.<\/p>\n
Responsibilities
Manage and mentor the Risk & Fraud team, overseeing the full employee lifecycle from hiring and onboarding to setting KPIs, performance reviews, and coaching.
Organize shift schedules and workload distribution to ensure consistent real-time operational coverage.
Oversee real-time transaction monitoring and act as the ultimate escalation point to review and approve decisions on complex cases and high-risk accounts.
Lead complex investigations into bonus abuse, fraud networks, and anomalous behavior using advanced techniques (device fingerprinting, IP\/geo-location analysis).
Oversee the end-to-end customer verification process, encompassing standard KYC (ID, proof of address, source of funds) and Enhanced Due Diligence (EDD).
Own and optimize fraud prevention rules and risk engine settings to balance acceptance rates with fraud prevention.
Manage end-to-end dispute and chargeback processes, collaborating closely with PSPs on fraud alerts and suspicious transactions.
Monitor Key Risk Indicators (KRIs) and prepare comprehensive risk reports for senior management, highlighting trends, emerging threats, and mitigations.
Ensure all risk investigations are accurately documented, tracked (e.g., in Jira), and effectively communicated across internal departments.
Contribute to the group's overarching risk governance by helping define risk appetite, tolerance levels, and building scalable policies and escalation frameworks.
Partner with Legal, Finance, and senior leadership to ensure risk controls comply with jurisdictional regulations and assess risk exposure for new market\/product launches.
Support planning for major incidents (large-scale fraud events, data breaches, regulatory inquiries) and help shape the group's response protocols.<\/p>\n
Requirements
5+ years of experience in Risk, Fraud Prevention, Payments, or a similar role (iGaming industry required)
2+ year of experience in a team lead, senior specialist, or supervisory role
Strong understanding of fraud schemes, risk indicators, and suspicious activity patterns
Experience with transaction monitoring and fraud detection tools, including rule\/engine configuration
Knowledge of KYC, AML, and regulatory compliance requirements
Experience reviewing accounts, transactions, and documents to detect potential fraud
Familiarity with payment methods, including cards, e-wallets, and online payment systems
Proven people-management and team-leadership skills
Ability to think beyond day-to-day fraud operations – understanding of enterprise or group-level risk considerations (financial, regulatory, reputational) is a strong plus
Comfort communicating risk exposure and recommendations to senior stakeholders
English proficiency at B2 level or higher<\/p>\n","protected":false},"excerpt":{"rendered":"
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