We are looking for an experienced Integrations Team Lead. This role combines people management with ownership of the entire integration lifecycle from onboarding and technical implementation to post-launch support and continuous optimization.<\/p>\n
Ideal for someone who enjoys building high-performing teams, delivering seamless integrations, and continuously improving technical processes.<\/p>\n
What you'll do:
Lead and develop a team of Integration Managers and Technical Support Specialists;
Manage team performance, workload planning, mentoring, and career development;
Own API checks of integrations and ensure timely delivery of these API checks;
Coordinate cross-functional initiatives involving Product, Engineering, Compliance\/Legal, Operations, and external partners;
Identify and mitigate risks, dependencies, and blockers;
Drive continuous improvements in integration processes and documentation;
Ensure high-quality technical guidance during API integration and production launch;
Manage post-go-live technical support, troubleshoot integration issues, and coordinate resolution with internal engineering teams and external partners;
Establish and improve Technical Support processes, including SLA management, incident handling, escalation procedures, and knowledge base maintenance.<\/p>\n
Your expertise:
2+ years of experience managing teams, including hiring, mentoring, performance management, and employee development;
3+ years of experience working with third-party integrations;
Hans-on experience working with REST APIs, webhooks, and technical integration documentation;
Deep understanding of financial service workflows, third-party integrations, user journeys, and system interactions;
Experience managing multiple integrations simultaneously;
Experience supporting partners throughout the full integration lifecycle, from onboarding to post-production support;
Strong stakeholder management and communication skills;
Experience working with cross-functional engineering teams in Agile environments;
Excellent organizational, leadership, and problem-solving skills;
English (B2+ or higher).<\/p>\n
Life at Emergine:<\/p>\n
Stay Supported
100% paid sick leave
21 working days of paid vacation
Medical support for office and remote employees
Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.<\/p>\n
Work Without Borders
International team
Global collaboration
Flexible work models depending on the role
Remote, hybrid or office-based setup depending on the position<\/p>\n
Grow Through Motion
PDP and career development plans
Regular feedback sessions
Leadership opportunities
Continuous professional development
Knowledge-sharing sessions
Management development initiatives<\/p>\n
Create Real Impact
Ownership from early stages
International projects
Complex and meaningful challenges
Collaborative management
Open communication
Low bureaucracy
Space for initiative and innovation<\/p>\n
Hiring process:
HR Interview \u00b7 Technical Interview \u00b7 Final Interview \u00b7 Reference check \u00b7 Job Offer<\/p>\n","protected":false},"excerpt":{"rendered":"
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