VIP Retention Lead | iGaming (Casino & Sports) | GEO: India<\/p>\n
We're looking for a VIP Retention Lead to build a systematic VIP retention strategy for an iGaming product covering Casino & Sports, focused on India.
You'll own the full CRM side of VIP: segmentation, personalized mechanics, churn prevention and lifecycle management. You'll work directly with the Head of CVM.<\/p>\n
What you'll do<\/p>\n
Develop and own the VIP Retention strategy
Segment VIP players by tier, behaviour, lifecycle and Sports \/ Casino preferences
Design personalized offers, bonuses and retention mechanics
Build churn alerts, retention and reactivation flows
Launch and optimize CRM campaigns and journeys in Smartico
Analyze Retention, Churn, LTV, GGR\/NGR and bonus economics
Run campaign post-analysis with control groups
Develop Pre-VIP and cross-vertical retention mechanics<\/p>\n
What we're looking for<\/p>\n
-4+ years in CRM \/ Retention in iGaming
-Proven experience with VIP \/ High-Value players
-Track record of building retention mechanics and lifecycle strategies independently
-Strong hands-on CRM experience (Smartico is a big plus )
-Solid analytics: LTV, Churn, control groups, bonus economics
-Experience across both Casino and Sports
-Working-level English
-Good understanding of Responsible Gaming principles<\/p>\n","protected":false},"excerpt":{"rendered":"
VIP Retention Lead | iGaming (Casino & Sports) | GEO:…<\/p>\n","protected":false},"author":13870,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_mo_disable_npp":"","rwu_salary_min":0,"rwu_salary_max":0,"rwu_salary_currency":"","rwu_salary_period":"","rwu_english_level":"B2","rwu_experience_months":48,"rwu_candidate_countries":"\u0412\u0435\u0441\u044c \u0441\u0432\u0456\u0442","rwu_company_type":"\u041f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044f","rwu_industry":"gambling","rwu_part_time":false,"rwu_source_views":14,"rwu_source_applications":1,"rwu_source_category":"Lead Generation","rwu_source_name":"Djinni.co","rwu_source_url":"https:\/\/djinni.co\/jobs\/851155-vip-retention-lead\/"},"job_category":[65],"job_type":[54],"class_list":["post-4038294","job","type-job","status-publish","hentry","job_category-marketing-prodazhi","job_type-povna-zainiatist"],"yoast_head":"\n