\u0417\u0430\u0440\u043f\u043b\u0430\u0442\u0430: $700\u2013$1000<\/p>\n
Looking for a remote role in an international project where you'll use English every day (and Spanish, if you have it) in live conversations with people across the US? Join Trucker Guide – we help American truck drivers on the road, from navigation and hotels to urgent roadside help.<\/p>\n
Format: fully remote \u00b7 Schedule: 12-hour shifts, day or night \u00b7 Workload: no more than 42 hours per week.<\/p>\n
About the company https:\/\/truckerguideapp.com\/
Trucker Guide is an innovative product IT company building an advanced navigation and information platform for the trucking industry in the North American market (US and Canada).
Milestones: since its active launch in late 2022, the app has grown rapidly – over 750,000 downloads and strong ratings (4.7\/5) on the App Store and Google Play.
Product: a full ecosystem (mobile & web) that brings together more than 450,000 points of interest (POIs) and helps thousands of drivers and dispatchers optimize complex routes every day – purpose-built truck navigation (accounting for vehicle dimensions), infrastructure search (truck stops, repair shops, fuel stations), live traffic-camera monitoring, and B2B route-planning tools.<\/p>\n
Open position: Partner support specialist
We're launching a new product on our platform – Roadside Assist https:\/\/roadservice.truckerguide.app\/. It works on a model similar to Uber\/Bolt, but for trucking: a driver submits a request about a breakdown on the road, and a partner (tire shop, towing company, repair shop) accepts and fulfills it.
What you'll do (phone-based work only)
Supporting existing requests: a driver has submitted a request, it's reached the partner, but they haven't responded – you call the partner and ask them to respond promptly.
Resolving issues: you help sort out the situation if a driver runs into a problem with a partner during booking or while the service is being carried out.
Recruiting new partners: if there are no partners yet in a driver's location, you get an automatic list of local shops, call them with a partnership offer, send them the signup link, and onboard the new partner onto the platform.
You log the status of every case in the CRM.<\/p>\n
What you'll get
Daily live practice of your English (and Spanish, if you have it) – with real people in the US, not from a textbook.
Your first professional experience on an international project – a strong line on your resume.
Training before you start and team support from your very first shifts.
Career growth: you're joining while the department is still being built, which opens up fast-track opportunities to grow into a Team Lead\/Head role or move into adjacent departments (marketing, sales, finance, support).
What matters to us
Confident English at a C1 level (spoken and written) – or English C1 + Spanish C1.
Calm and polite even in stressful situations.
Willingness to work shifts, including nights.
Nice to have: experience in customer support or a call center.
Conditions
Format: fully remote.
Schedule: 12-hour shifts (day\/night), no more than 42 hours per week.
Pay: $700-1000 (starting).<\/p>\n","protected":false},"excerpt":{"rendered":"
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