Scan Data Support Engineer

Who We Are
PAR Stuzo, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo's unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo's solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Who You Are:
We are seeking a skilled and proactive Support Engineer Scan Data with expertise in Node.js and intermediate SQL to join our team. The ideal candidate will be responsible for managing the day-to-day operations of our scan data processes, submitting files, correcting errors, and ensuring the smooth running of our systems. Proficiency in Python is a plus.

Responsibilities + Activities:

– Oversee and manage week-over-week and day-over-day scan data processes to ensure the timely submission and processing of data files.
– Monitor system performance and respond to issues promptly to maintain smooth operations.
– Other operational tasks as assigned by management.
File Management:
– Submit and manage scan data files, ensuring accuracy and completeness.
– Identify, diagnose, and correct errors in file submissions and data processing.
System Maintenance:
– Perform regular maintenance tasks to ensure the reliability and performance of scan data systems.
– Troubleshoot and resolve technical issues related to Node.js applications and SQL databases used in scan data processing.
Development and Scripting:
– Develop and maintain scripts and tools using Node.js to automate routine tasks and improve operational efficiency for scan data processes.
– Utilize intermediate SQL skills to manage and query databases effectively, ensuring accurate scan data handling.
– Python knowledge is a plus for additional scripting and automation tasks.
Documentation:
– Document all operational procedures, error corrections, and maintenance activities meticulously.
– Maintain detailed records of system configurations, changes, and troubleshooting steps specific to scan data operations.
Collaboration and Communication:
– Work closely with other technical staff, third parties, support teams, and clients to address technical issues and requirements related to scan data.
– Communicate effectively with stakeholders to provide updates and gather feedback on scan data processes.

Experience & Skills You'll Need:

– Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent experience.
– Proven experience as a Support Engineer or in a similar operational role, with a focus on scan data solutions or similar systems.
– Experience with Node.js development and intermediate SQL.
– Proficiency in Node.js for developing and maintaining applications and scripts for scan data processes.
– Intermediate SQL skills for querying and updating data, specifically for scan data.
– Familiarity with SFTP, POS systems, and data processing workflows.
– Basic understanding of Python is a plus.
– Excellent documentation skills with a keen eye for detail.
– Ability to create clear and concise technical documents, user manuals, and procedural guides specific to scan data operations.
– Familiarity with scan data processes with consumer packaged goods.
– Proficiency in managing and utilizing UPC codes and maintaining comprehensive product catalogs.

Will be a plus:

Certifications in relevant technical fields (e.g., Microsoft SQL Server, AWS Certified Developer).

We offer:
– Long-term employment;
– Competitive compensation with regular performance based salary and career development reviews;
– Flexible working hours;
– Unique and friendly environment where everyone can explore and learn new technologies.