Senior Business Analyst

Phenomenon Studio is a boutique product design and development agency founded in 2019. We work with teams who've outgrown what they've built from venture-backed startups to established market leaders and own the work end-to-end: strategy, design, development, and post-launch.
The team of 70+ senior specialists is based in Europe, with entities in the USA, Estonia, and Switzerland, serving SaaS, Fintech, Healthcare, and EdTech. Across 120+ launches, clients have raised $500M+. Phenomenon is HIPAA-compliant, Nielsen Norman Group UX certified, and a Webflow Experts partner, holding a 5.0 rating on Clutch and most clients come back for a second project.

We are looking for a Business Analyst (part-time) to support new presale workshops and further product development. The role also includes onboarding to existing projects, supporting ongoing delivery, collaborating with the team on new modules, conducting research, and preparing documentation for new features.

Team: BA Lead, Senior BA, Pre-sales team

Requirements

Experience in a similar position of at least 4 years
English proficiency of at least Upper-Intermediate level
Able to dive into a subject field quickly
Converting ideas into requirements, explaining them in an accessible way to the team, and knowledge base enrichment
Experience demonstrating/presenting implemented solutions to customers
Have experience working with task managers (ClickUp/Jira/Asana/Confluence)
Daily hands-on use of AI agent tooling as a primary work environment (Claude Code, Cursor or equivalent) – not limited to chat-style usage
Ability to prepare and maintain project context for AI tools (context/instruction files, glossaries, decision logs) so that output is reproducible by other team members
Task decomposition for agents: breaking an analysis task into verifiable steps and reviewing intermediate results
Critical validation of AI output – detecting hallucinated or unsupported requirements; no unreviewed content in delivered documentation
Awareness of data sensitivity limits – what client data may be processed in which tool

Nice to have

Ability to model and describe business processes using notations (UML, BPMN, eEPC, IDEF)
Knowledge of teamwork principles and agile development practices
Understanding of general DevOps principles and the software development life cycle
Basic code reading/understanding
Ability to work independently and build business analysis processes on the project from scratch
Building reusable AI assets: prompt templates, slash commands, skills, subagent workflows
Connecting AI tools to the delivery stack via MCP or API (Notion, ClickUp/Jira, Figma, Drive)
Comfort with terminal/CLI workflows and local tooling (e.g. local transcription models)
Ability to assess agent output quality against a reference project set and iterate on instructions
AI-assisted prototyping for hypothesis testing (v0, Lovable, Claude Artifacts, etc.)

Responsibilities

Write user stories, scripts (User Stories, Use Cases)
Write documentation, presentations (if necessary). Prepare user documentation according to customer requirements
Elaborate low-formalized user requirements, capable of decomposing, evaluating, and ranking them (generating MVPs, Impact mapping)
Create solution prototypes and test hypotheses as needed; consult and help the UX team to make the interface of applications and web solutions not only the most usable, but also consistent with stakeholder requirements
Participate in integration, interaction, and API design
Building user-friendly UIs; the ability to prototype UIs at a basic level (in Figma, Balsamiq Mockups, etc.)
Set up and maintain the project's AI context as a living artifact (context files, domain glossary, requirement decisions) – keeping it current is part of analysis work, not documentation overhead
Produce first drafts of requirements, user stories, and specs with AI assistance while owning the final quality and consistency
Contribute reusable prompts, commands, and templates to the shared BA library and onboard teammates to them

What we offer:

A team of open-minded and supportive professionals
Comfortable part-time schedule with autonomy in processes
Full remote work format
Flexible workload and the possibility to combine with studies, personal projects, or other activities
Work-life balance: we value results, not the number of hours spent
Opportunity to grow into a full-time role in the future (if desired)

Recruitment process: Recruitment interview Technical interview