Customer Support Representative

Зарплата: $1200–$1800

About the Company
At Jump Labs we build products in data-retrieval and entertainment domains. We have subscription based services. We're profitable, fully independent in terms of funding, and have an employee-friendly high-ownership culture.

About the Role
We're looking for a Customer Support Representative with excellent communication and de-escalation skills, and a high English level. Your main tasks will be to respond to customers' complaints and solve their problems.
We have our own internal CRM for tickets and refunds processing.

Requirements
– Strong communication and conflict resolving skills
– Steadiness to a monotonous work
– Willingness to solve a problem once it occurs, both in terms of helping a customer and improving your team's working process
– English C1

Work Conditions
– Fully remote
– Corporate devices
– Paid Udemy courses
– Unlimited PTO policy