Deliverability Specialist

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Deliverability Specialist to join our Retention team

Requirements:
– 3+ years of experience in high-volume email/CRM deliverability (experience with multiple domains and markets is a plus);
– Strong proficiency in Customer.io or a comparable platform at an architectural level going beyond simple email assembly;
– Solid understanding of DNS and SPF/DKIM/DMARC – not just knowing the acronyms, but having hands-on experience configuring records and analyzing DMARC reports;
– Experience building triggered/lifecycle campaigns from scratch
– English proficiency sufficient for reading technical documentation

Responsibilities:
– Own the domain architecture (primary/reserve per channel); configure, monitor, and troubleshoot SPF/DKIM/DMARC across all sending domains;
– Monitor sender reputation via Google Postmaster Tools, DMARC reports, and blacklist checks; diagnose root causes and resolve deliverability drops;
– Manage warming schedules for new, recovering, and unverified-audience domains; design and own dedicated infrastructure for safely re-engaging deep-churn segments without risking core domain reputation;
– Define when and how diagnostic inbox-placement testing is triggered, interpret findings, and translate results into infrastructure and content decisions across markets – execution can be delegated, ownership of the methodology and knowledge base stays with this role;
– Launch trigger-based lifecycle campaigns; architect segmentation on top data; run A/B tests on mechanics and content within flows;
– Own technical architecture for new channel rollouts end-to-end – from writing specs to navigating platform-level technical constraints with the dev team to final acceptance;
– Maintain stop-word and content guidelines per market/language; manage budgets for warming and validation tooling; design and implement the alerting system for infrastructure health of channels.

Our benefits to you:
An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals;
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
Beautiful offices in Warsaw, Limassol, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
Modern corporate equipment based on macOS or Windows and additional equipment are provided;
Paid vacations, sick leave, personal event days, days off;
Corporate health insurance program for your well-being;
Referral program enjoy cooperation with your colleagues and get a bonus;
Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
Rewards program for mentoring and coaching colleagues;
In-house Travel Service;
Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
Company events, team buildings.