Senior Operations Manager (Execution, SOPs, Notion)

We are looking for a Senior Operations Specialist to work directly with the Head of Project and take full ownership of execution across our most important revenue-driving initiatives.
This is a hands-on, high-output role for someone who doesn't just coordinate workbut owns outcomes end-to-end. You will diagnose problems, make decisions, and deliver results without relying on handoffs.
This is not a support or coordination role. It is a core operations position for someone who is fast, structured, and obsessed with execution quality. The two things we measure above everything else are speed and quality.
We are a fast-growing operation, and this role is critical to how quickly we scale. The right person will eliminate bottlenecks, bring clarity to execution, and ensure that high-priority work gets doneproperly and on time.

Requirements
4+ years in operations/ COO role, preferably in marketing/digital marketing/affiliate
Notion expert you build, structure, and maintain systems in it
Proven experience building and rolling out SOPs across teams
Strong ability to manage multiple high-priority projects without compromising quality
Solid understanding of marketing and growth operations
Excellent English (C1 or above), written and verbal
Highly structured, detail-oriented, and fast you don't need repetition and don't repeat mistakes
Strong ownership mentality over processes and outcomes, not just tasks

Nice to Have
Experience with automation tools (Make, Zapier, or similar)
Background in media, newsletters, affiliate, or performance marketing
Familiarity with tools like ClickUp, Google Sheets, or Airtable

Responsibilities

Project and Task Execution
Take end-to-end ownership of projects diagnose, decide, and deliver without handoffs
Execute high-priority projects from brief to completion with full ownership of delivery
Track all active projects, flag delays early, and proactively push work to completion
Manage timelines, dependencies, and priorities across marketing, operations, and tech
Maintain constant visibility: always know what's happening, what's stuck, and what's next.
Operational Frameworks and SOPs
Build and roll out SOPs so the team can execute consistently and independently
Create scalable operational frameworks that reduce reliance on tribal knowledge
Identify slow or broken processes and fix them with systems, not workarounds
Go beyond identifying issues diagnose and implement solutions
Own Notion as the central operational hub: structured, accurate, and always up to date
Maintain dashboards, trackers, and documentation that reflect reality at all times
Strategic Execution Support
Turn priorities from the Head of Project into clear, actionable plans with owners and deadlines
Coordinate across departments to ensure alignment and follow-through
Support monetization, growth, and automation initiatives with structured execution
Conduct research and deliver tight, actionable summaries for fast decision-making
Documentation and Knowledge Management
Document every process and recurring task directly in Notion
Write clear, concise instructions that anyone on the team can follow without guidance
Build and maintain a knowledge base that scales with the team and reduces onboarding friction

Who Fits This Role
You thrive in high-responsibility environments where you're trusted to own outcomes, not just execute tasks. You naturally take initiative, solve problems at the root, and push work across the finish line without being chased.
You bring structure to chaos, build systems that scale, and maintain them because you know execution quality depends on it. You're comfortable juggling multiple priorities and consistently deliver at a high standard.

What It Means to Be Part of Our Team

Multinational and intercultural experience
Corporate library
Work alongside a high-performing team
Strong growth opportunities
Exposure to cutting-edge frameworks and technologies
Competitive salary
Team activities (football, basketball, tennis, board games, and more)
Performance-based bonuses
21 paid vacation days & 14 paid sick leaves
Work-life balance
Cozy office in Warsaw available anytime
Snacks, coffee, tea, fruits, and more
Supportive and driven teammates

Interested?
We're always looking for driven, curious, and execution-focused people to join our team.
If this sounds like you we'd love to hear from you.