Junior QA Engineer

Malva is an early-stage B2B SaaS startup building a Sales Execution Platform that helps revenue teams improve sales execution, CRM discipline, and forecasting.

We're looking for a Junior QA Engineer who wants to grow in product testing, understand how customers use the product, and contribute to its quality from the early stages.

Around 7080% of the role will focus on QA, while 2030% will involve onboarding and supporting pilot customers.

Working Model
Full-time
Remote
Daily Meetings
Direct collaboration with founders and the product team
Occasional pre-scheduled calls with pilot customers

Growth Opportunity
As Malva grows, you will be able to develop toward Product QA, QA Automation, or Product Operations depending on your strengths and interests.
We're looking for someone interested in growing with the company and becoming an important part of the product team.
Responsibilities

Product QA 7080%
Perform manual testing of new features and releases of the web application and, later, mobile application
Create and maintain test cases and test scenarios
Validate acceptance criteria before releases
Identify edge cases, usability issues, and product inconsistencies
Create clear bug reports in Jira
Verify bug fixes and perform regression testing
Participate in sprint planning and product reviews
Help improve QA processes and release quality
Provide product and UX feedback from a user perspective
Collaborate closely with founders, designers, and engineers

Pilot Onboarding and Support 2030%
Onboard pilot customers and explain the main product workflows
Help customers set up their accounts and connect CRM integrations
Coordinate the day-to-day progress of pilot projects
Communicate with pilot users and collect feedback
Identify, reproduce, and document customer-reported bugs
Structure product requests and usability issues for the product team
Track customer blockers and make sure they are resolved
Help prepare onboarding materials, instructions, and FAQs

Requirements
8+ months of practical QA experience with real projects
Understanding of manual testing and test design techniques
Experience testing web applications
Ability to create clear bug reports and test documentation
Familiarity with Jira or a similar issue-tracking system
Strong attention to detail and product curiosity
Good communication skills and a positive attitude
Willingness to communicate with pilot customers
Spoken and written English B2 or at least B1+ level

Nice to Have
Experience testing SaaS or CRM products
Experience communicating with customers or providing product support
Experience with API testing using Postman
Basic SQL knowledge
Experience working in a startup
Interest in QA automation

What You'll Work On
Modern B2B SaaS platform
CRM and Sales Execution workflows
AI-powered sales insights
Salesforce and HubSpot integrations
Real pilot projects with B2B sales teams
Fast-moving product with direct founder collaboration